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Vol. 9: Issue 45 2007-11-14

INSIDE VIEW

Management Transitions: From the Frontline to the Executive Suite - By Julie Carruthers

I would like to share with you today some models and ideas you can use to help yourself and others in your company transition through the successive levels of management more effectively. We have three areas to explore. ...more

Make it Personal - By Rob Rush

How I learned to loosen the reins, take my own medicine and ensure that my employees and customers develop an emotional bond with my company. ...more

How Destinations Lose Their Lustre, Visitor Traffic And, Ultimately, Their Reputation - By John R. Hendrie

Brand Equity. What a great term. Most know about Brands - they are what we say they are, what the Consumer believes they are and then validated by the Experience. ...more

The New Standard in 'Employee Incentive' Surveys: A Case Study of HVS - By Jim Houran

Adding scaling mathematics to traditional incentive surveys gives organizations a new competitive edge. Employers can now discover what incentives matter most to employees and which ones correlate with short-term versus long-term employee motivation. ...more

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FEATURED SITE

The Open Library
The Open Library website was created by the Internet Archive to demonstrate a way that books can be represented online. The vision is to create free web access to important book collections from around the world. Books are scanned and then offered in an easy-to-use interface for free reading online. If they're in the public domain, the books can be downloaded, shared and printed for free. They can also be printed for a nominal fee by a third party, who will bind and mail the book to you. The books are always FREE to read at the Open Library website.
...more

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FEATURED SUPPLIER

Stay Systems

Stay Systems is a group of systems professionals whose chosen mission is to provide SAAS (Software As A Service) applications for the hotel industry. Hoteliers can use our systems online, hosted by Stay Systems, or install the software at their own location and host it themselves. Stay Systems charges a monthly subscription fee based on the number of rooms defined in the system and depending on who hosts the system.
...more

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FEATURED MAGAZINE

Target Marketing Target Marketing covers all direct response media, including direct mail, telemarketing, space advertising, the Web and direct response TV. Readers get insight into such subjects as using databases and lists effectively, acquiring new customers, upselling and cross-selling existing customers, fulfillment strategies and more.

Geographic Eligibility: USA

more info


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ENVIRONMENT

Milking Sacred Cows - By Steven Ferry

It is somewhat ambitious for an article on hospitality to move beyond the immediate zone of hospitality, but trends outside the industry do impact it, and where conventional wisdom is a bit too solidly in the box, it may not be so good for business. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

How To Avoid The 5 Laws Of Defeat Of Business Leadership

Cornell Hospitality Design Roundtable Foresees Market Changes that Will Alter Hotel Design

Cornell Helps Hospitality Managers Optimize Staffing Levels

The Ritz-Carlton Hotel Company, L.L.C. Announces Letter Of Agreement With Viking Range Corporation To Develop Ritz-Carlton Culinary Centers

Employee Screening with Job-Simulation Videos - By Jim Houran

US Lodging Industry's Pre-Tax Profits Advance to $26.6 Billion in 2006

The M Resort, Spa and Casino Chairman & CEO Anthony A. Marnell, III Unveiled Plans for New Local Las Vegas Resort Destination

New Orleans Developers Announce Plans for The Royal Cosmopolitan, Louisiana's First Condominium Hote

ProfessionalTravelGuide.com Signs Strategic Content Partnerships With Leonardo And Ice Portal

Gaming Industry - Shifts In Compensation - By Keith Kefgen and Howard Krieger

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UPCOMING INDUSTRY EVENTS

USAID CAPS Program
2007-11-18
Trans-Caucasus Tourism B2B Forum

Association of Corporate Travel Executives (ACTE)
2007-11-18
ACTE Canada Education Conference

GAO Moscow
2007-11-21
Moscow International Hotel Forum & Exhibition

MKG Group / HTR Magazine
2007-11-22
Worldwide Hospitality Awards

Reed Travel Exhibitions
2007-11-27
EIBTM

ABTA
2007-11-28
ABTA Travel Convention

CNR Trade Fairs
2007-11-28
TUSID 2007, 18th Istanbul International Hotel,Restaurant Gastronomy Equipment and Technologies Fair

PME Enterprises
2007-11-29
Good and Green-The Green Marketing Conference

ICreativeMinds
2007-12-01
IndiaTravelMart (ITM) - LUDHIANA

CDC, Baker & McKenzie, Deloitte
2007-12-03
Mexico Resort Development Conference

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FEATURED BOOK

The Handbook of Contemporary Hospitality Management Research - Bob Brotherton

As hospitality emerges as a mainstream subject area in universities, there is a growing need to create a research culture in the field. This book seeks to map out this emerging culture. It surveys the research agenda of the hospitality field, and provides a state-of-the- art perspective on philosophies, approaches, and methods.
...more

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 .  FEATURED SUPPLIER

 .  FEATURED MAGAZINE

 .  ENVIRONMENT

 .  HEADLINES

 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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