What Was The Year That Is? - By J. Ragsdale Hendrie
Year end summaries are marvelous, allowing pundits to espouse their expertise and awe within their industry nooks and crannies. They analyze tirelessly, they assess vigorously. They note laboriously the trends, the winners and the losers. But, the big Hospitality secret is nothing really changed and has not changed dramatically since HO JO's and Holiday Inn represented the Hospitality landscape. ...more

Hotelier's Confession: Second Voyage Confirms There is a Difference in Cruise Experiences - By David M. Brudney
When I wrote an article following Karen and my first ever cruise to Alaska this summer, several readers admonished me not to judge the cruise experience based on a single voyage. ...more

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Top 10 Group Events December 2007 - National Market, Chicago IL, Washington DC
Square Footage Meeting Space Occupied, Square Footage Catered, Estimated Number of Attendees ...more

October 2007 Year To Date Canadian Lodging Outlook
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes occupancy and average room rates from major cities in Canada. ...more

Weekly U.S. Lodging Performance for the week of Dec 16, 2007 - Dec 22, 2007
Weekly summary of Occupancy, ADR and REVPar for the United States. ...more

November 2007 Global Hotel Review
This report includes occupancy (Occ), average daily rate (ADR), and revenue per available room (RevPAR) for selected markets and countries for February 2007. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending December 15, 2007
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

Monthly U.S. Lodging Performance November 2007
Monthly summary of Occupancy, ADR and REVPar for the United States. ...more

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The Peabody Orlando, Four-Star, Four Diamond Service 'Gold Key to Success
Anticipating guest needs is the hallmark of Peabody's impressive service reputation ...more

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The Knowland Group Improves Breakthrough READERS Service
Innovative upgrades put users in the driver's seat ...more

How can you drill into CRM opportunities throughout your travel company?
Only 15% companies feel successful with their CRM programs (IBM Business Consulting Services) which shows that most of CRM efforts do not achieve their goals. The main reason for that lies in the lack of comprehensive CRM strategy. ...more

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Veteran Gaming Executive Kevin Kelley Joins Station Casinos as Chief Operating Officer
Station Casinos, Inc. today announced that Kevin L. Kelley will be rejoining the Company as executive vice president and chief operating officer, effective January 7, 2008. ...more

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Energy Star for Hospitality: A Free Government Program Earning its Keep - By Glenn Hasek
There are currently 247 Energy Star labeled hotels listed on the U.S. Environmental Protection Agency's (EPA) Energy Star for Hospitality website. ...more

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'Where the US goes, Europe will likely follow' - By Ritesh Gupta, Global Correspondent, EyeforTravel
In 2007 search engines in the US strengthened their Web 2.0 applications, in some cases via inorganic growth through acquisitions of social networking, review/ ratings sites and UGC sites. ...more

HSMAI Foundation, TIA Release Highly-Anticipated Guide To Social Media & Social Networks Report
Working together to focus on emerging topics of importance to travel marketers, the Hospitality Sales & Marketing Association International Foundation (HSMAI), and the Travel Industry Association of America (TIA) partnered to study, analyze and produce a comprehensive educational report titled: The Travel Marketer's Guide to Social Media and Social Networks. ...more

Travel Bookings: Rich Media Trumps Traveler Reviews
When it comes to making travel purchasing decisions, most American travelers would rather see the options for themselves than simply act on the recommendations of others. In fact, travelers want to view the options in detail via pictures, online maps and video. ...more

Worldwide Electronic Hotel Revenue Up 16.4 Percent in Q3 2007
Quarterly eMonitor Reports Annual Growth for Room Nights at 5.9 Percent ...more

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AH&LA Applauds Inclusion Of Travel And Tourism Funding In FY 2008 Omnibus Appropriations Bill
The American Hotel & Lodging Association (AH&LA) commends Congress today for inclusion of funding for initiatives important to the travel and tourism industry in the fiscal year 2008 omnibus appropriations bill (H.R. 2764), which passed the House by a vote of 272-142. This action comes one day after the Senate passed the legislation by a vote of 76-17. ...more

E.U. Online Gambling Operators File Complaint Against U.S. for Discriminatory Practices
U.S. Regulation of Internet Gambling Needed to Resolve Dispute ...more

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