Super-size Me: Why Everyone Gets Upgraded but You - By Daniel Edward Craig
Upgrades are less frequent these days now that hotels have implemented sophisticated revenue management practices, but they're still common. They tend to occur when a hotel is sold out because hotels often oversell lower-rated inventory and must upgrade in order to fill all rooms. If you travel frequently and never get upgraded, you might want to take a good hard look at your travel habits....more
Canadian Occupancy, ADR, RevPAR - Week Ending April 5, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada....more
Amadeus appoints Bertrand Kientz Vice President, Software Development Strategy
Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry, announced the appointment of Bertrand Kientz as Vice President, Software Development Strategy. In this position, he will work alongside Jean-Paul Hamon, Executive Vice President, Development, and President of Amadeus SAS (Société par Actions Simplifiées) in Sophia-Antipolis, France....more
Industry Executives & Consultants Launch Niche Advisors
Joshua Miller and Sang Hwang have combined forty years of industry experience to form Niche Advisors, a consulting firm dedicated to providing specialty advisory services and asset management to the hospitality industry. ...more
Six Ways Web 2.0 Helps In a Weak Economy
In a softening economy, hotels frequently choose to play a defensive game. The traditional response to lower reservation demand might be to freeze spending, lower rates and cut a few corners. While simplified here for the sake of discussion, this recipe of broadening the customer base and restricting spending has proven a classic response to bottom line concerns in previous recessions....more
The Quiet Battle for Travel and Tourism Talent
The 'war for talent' is real. The labour pool will soon shrink in many Asia Pacific destinations, even while more than two-thirds of the world's new jobs will be created in the region. ...more
The Power Of The Caribbean Diaspora - By Bevan Springer
Last week's article on the importance of courting the intellectual and financial capital of the Caribbean Diaspora has provoked some important responses and proposals from members of the Caribbean community and the Diaspora about the wisdom of engaging an upwardly mobile and influential market that to this day remains 'unrecognized' and 'underexploited'....more
