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Features

Creating A Marketable & Profitable Spa By Being On-Trend Rather Than Trendy - By Judith L. Singer
As someone who has made a career out of researching, planning, marketing and providing management advisory services for the spa industry, I have seen the 'good, bad and the ugly' in terms of facilities, treatment menus, service standards, staffing schedule, compensation programs, marketing messages, financial statements, etc. ...more

How The Print Media Could Maximize Hospitality Advertising - By J. Ragsdale Hendrie
We have glamorous travel and entertainment magazines, superb trade publications, and niche editions which serve the Hospitality Industry. ...more

Hotel Internet Marketing - Having a Web Site is not enough - By Neil Salerno
Unfortunately, many hoteliers are content with simply having a web site as the sum-total of their Internet marketing effort. These same people wonder why their fair-share of reservation production is still eluding them. Many hoteliers wonder what more they can do to drive business from the Internet. For the record, just having a web site is not nearly enough. ...more

Hospitality Teaser: How Would Your Guests Answer The Question: Is Hospitality Alive at Your Property?
Is Hospitality 'Alive' at your property? Can it be heard, seen and felt by your associates and guests or is it the opposite? Is it absent from your guest's experience? How can you know for sure if hospitality is alive at your property? This month's Hospitality Teaser is dedicated to aiding you in creating the culture of professional hospitality within your team. ...more

How to get the right hotel operator: Part 3 - By Jim Butler, author of www.HotelLawBlog.com
Hotel Attorney on Hotel Management Agreements . How to get the right brand and operator for your hotel project and a deal you can live with - The Hotel RFP Process. ...more

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Trends

The 2008 LIIC Top Ten: An Annual Survey Of Lodging Investment Trends And Challenges
Annually, the members of the hotel's industry's preeminent think tank, 'LIIC - The Lodging Industry Investment Council', are surveyed to develop a list of the major hotel investment opportunities and challenges for the coming year. This exhaustive survey results in the LIIC Top Ten, a highly regarded profile of investment sentiment and attitudes for the lodging industry for the forthcoming 12 months. ...more

Weekly U.S. Lodging Performance for the week of Apr 27, 2008 - May 03, 2008
Weekly summary of Occupancy, ADR and REVPar for the United States. ...more

Cornell Quarterly Article Aims to Boost Loyalty of Casino Slot Club Members
Most casinos offer slot clubs with the idea of boosting customer loyalty, but too many customers are just in it for the deal. Ways to increase casino patrons' loyalty are examined in the featured article in the May 2008 issue of the Cornell Hospitality Quarterly. ...more

More Than 25 Million Americans Will Travel Overseas This Summer, Says AAA's New International Forecast
In a first-ever summer forecast for foreign travel, AAA expects 25.1 million Americans will be travelling internationally this summer, an increase of 2.6 percent over the 24.5 million who were estimated to have traveled overseas last summer. The report includes all travel outside of the United States, including Canada and Mexico. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending April 26, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

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Sales and Marketing

Holiday Inn London Kensington Forum Improves the Rewards for Regular Guests with a New Priority Club(R) Incentive
Holiday Inn London Kensington Forum, a popular central London hotel in Kensington near Chelsea, has expanded its commitment to IHG Priority Club Rewards(R) by providing its guests extra opportunities to accumulate valuable travel points. These additional deals are viewed as a value add for existing members and an effective incentive for newcomers. ...more

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Appointments

Stark Service Solutions Announces Appointment of Jonathan Leet as New Vice President
Stark Service Solutions announced today the appointment of Jonathan Leet to their management team in the capacity of Vice President. Leet's extensive background in the hospitality industry will also serve him well in his additional functions as a certified trainer. ...more

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Financial

Riviera Reports First Quarter 2008 Results
For the three months ended March 31, 2008, the Company's net revenue was $48.0 million, a decrease of $4.0 million, or 8 percent from the first quarter of 2007. Decreases in gaming, rooms and food and beverage revenues were partially offset by increases in entertainment and other revenues. ...more

Ameristar Reports First Quarter 2008 Results
Realizes Initial Benefits of Expansion/Enhancement Projects - Maintains Market Positions in All Locations - Records Non-Cash Impairment Charge for East Chicago ...more

Full House Resorts Announces Completion of Financing for FireKeepers Casino
Full House Resorts (AMEX: FLL) announced today that on May 6, 2008, the FireKeepers Development Authority closed on a $340 million Senior Secured Note due 2015 financing and a $35 million F&E facility to fund the FireKeepers Casino project in Battle Creek, Michigan. Full House owns 50% of the joint venture Gaming Entertainment Michigan, LLC (GEM), which has been and will oversee on behalf of the Authority the construction of the facility and will have full responsibility for operations upon opening. ...more

Tropicana Entertainment Files for Chapter 11 Reorganization
Company to maximize asset value, address debt through comprehensive restructuring - Positive cash flow, $67 million DIP financing secure ongoing operations ...more

Wynn Resorts, Limited Reports First Quarter Results
Revenue increase was driven by a 61.4% increase in revenues at Wynn Macau ...more

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Internet

Hitwise April 2008 Travel Category Report
The Hitwise Travel Report provides marketers an understanding of the competitive online travel landscape in terms of competitive clickstream, including traffic sources and referred destinations. ...more

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Appointments : 1 new
Features : 5 new
Financial : 5 new
Internet : 1 new
Sales and Marketing : 1 new
Trends : 5 new

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