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Vol. 11: Issue 17 2009-04-29

INSIDE VIEW

The Time Is Now To Grasp Market Share - Yours For The Taking - By J. Ragsdale Hendrie

Now is the time to expand your market share by initially telling your Customers that they are better than sliced bread. Those who love you need to be caressed with adulation, and they will tell others. This is a simple proposition here. ...more

Hope Does Not Need Rose-tinted Glasses - By Steven Ferry

With the global economy still front and center and, frankly, a completely distracting and unwelcome subject that has gone on far too long, the questions remaining could be phrased as 'How much longer?' and 'How much worse, or is this as bad as it will be?' ...more

Urgent ADA warning from Hospitality Lawyer: You won't believe what they want to do with ADA now - By Jim Butler, author of www.HotelLawBlog.com

Hospitality Lawyer: Big changes proposed to the ADA look to be very expensive and cause lots of litigation. ...more

Lessons from the Field - Defining Hospitality - By John Hogan

As I was completing a project today, I came across something I wrote more than 20 years ago and it caused me to reflect a moment. ...more

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FEATURED SITE

futureoftourism.com
Sustainable tourism. Debate on the future of sustainable tourism, a vision for sustainable tourism in 2020.
...more

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FEATURED SUPPLIER

Kids Quest

Kids Quest is the largest hourly child care provider in the United States. Our activity centers are open seven days a week and offer a variety of activities: gym, Karaoke Star Stage, arcade and video games, Wii(TM) arena, indoor playground, arts and crafts, Quest Café, Cosmic Club for tweens, and more. A number of our properties also have a Cyber Quest supervised family entertainment arcade featuring non-violent games appropriate for all ages.
...more

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FEATURED MAGAZINE

The Enterprise Newsweekly eWeek is the essential technology information source for builders of e-business. Through a combination of news, analysis and evaluation, it guides readers in making the best technology decisions for their enterprise. Focusing on e-commerce, communications and Internet-based architecture, eWeek enables readers to successfully evaluate, deploy and leverage new technology solutions for competitive advantage.

Geographic Eligibility: USA, Canada (Digital & Print), International (Digital only)


more info


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ENVIRONMENT

Courtyard by Marriott-Portland City Center Nears Opening Date - By Glenn Hasek

What was once a vacant bank building in downtown Portland will open in May as the Courtyard by Marriott-Portland City Center. The 256-room hotel was built to earn LEED Gold certification from the U.S. Green Building Council. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

Cornell Study Finds Restaurant Goers Like Innovations in Early Dining Stages

What Hoteliers Need Now, Like Really, Really Need Now.. - By Jean Francois Mourier, CEO and Founder of RevPar Guru

February 2009 Canadian Lodging Outlook

Hospitality virtual-Marketing(TM) Launches Eco-Friendly Sales & Marketing Products

Canadian Occupancy, ADR, RevPAR - Week Ending April 18, 2009

Marriott reports net loss as revenue, RevPAR drop

Grand Opening of W Hoboken

Optimistic Mood Prevails As Hotel, Tourism Officials Gather At Caribbean Investment Conference In Bermuda

Hotel Bankruptcy issues - Special Purpose Entities getting approval to file bankruptcy - By Jim Butler, author of www.HotelLawBlog.com

Marriott Wins Big Rewards by Going Hi-Tech ... and Low Energy

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UPCOMING INDUSTRY EVENTS


2009-05-02
Arabian Hotel Investment Conference

ISM
2009-05-03
Supply Management(TM) Forum

Comexposium
2009-05-05
PACKEX Toronto

hf media & events
2009-05-05
KIOSK EUROPE EXPO 2009

hf media & events
2009-05-05
DIGITAL SIGNAGE EXPO 2008

Hong Kong Exhibition Services Limited
2009-05-06
HOFEX 2009

Nirvana the Experience
2009-05-07
The 2009 Global Luxury Expo

HFTP
2009-05-11
Asian Hospitality Finance & Technology Conference

Meeting & Incentive Forums
2009-05-12
European Meeting & Incentive Forum (Spring)

Guangzhou Huazhan Exhibition Planning Co., Ltd
2009-05-13
HOSFAIR Xi'an 2009

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FEATURED BOOK

Introduction to Hospitality

The BestEver Intro Book for a Overview of Hospitality!
Reviewer: Dr.John Wolper from Univeristy of Findlay, Findlay, OH.
I have been teaching the college lever intro course for well over 20 years. I have used many text and supplemented same. John's book is succinct, well written and dosen't bore you with trivia. Students thinking about a career in hospitality are interested in finding out all they can in a short period of time what the hospitality industry has to offer. Walker's book, I have used as Department Chair at two colleges, is still the best book on the market. John quickly exposes the unsuspecting student
to a array of opportunities that many of them never thought that they could get to via a career in the hospitality industry. The stero typical notion of HRIM Majors being Burger Flippers is quickly dispelled when John's book is used along with supplemental material demonstrating further connections to many facets of the service industry.

I thank John Walker many times over for his diligence in keeping consistent the material with regular updates. Other books are good, but John's is the best. Afer more than 44 times of teaching this class, I will stick with John's text. It is an sperb read for those who are either beginning a career or who may be searching for a place to start. It also ties in nicely with other courses that often capture a readers interest to continue on and seek out more information. It is a great recruitment tool if used well.
...more

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 Departments

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 .  INSIDE VIEW

 .  FEATURED SITE

 .  FEATURED SUPPLIER

 .  FEATURED MAGAZINE

 .  ENVIRONMENT

 .  HEADLINES

 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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