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INSIDE VIEW |
The New Normal - The Impact on Hotel Sales and Revenue Management - By Carol Verret
Any hotel sales person and revenue manager can tell you demand patterns are different than they have been in the past. The question then becomes -- will this pass at some point and demand patterns of the past ‘snap’ back into place or have been demand patterns been permanently or semi permanently altered? The question is important as it is the difference between ‘hanging on’ until things resume their previous demand streams or developing new processes and paradigms.
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What Hoteliers Need Now, Like Really, Really Need Now.. - By Jean Francois Mourier, CEO and Founder of RevPar Guru
Repeat after me: bookings, customers, cashflow, bookings, customers, cashflow. Most likely, these are the top-billing items on hoteliers' what I need right now wish-list.
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Not What, Not How, but Who? Western Companies Face a Worldwide Talent Crunch
Faced with an aging workforce and a growing demand for skilled workers in emerging markets like China and India, companies in the West are grappling with a talent crunch of unprecedented scope.
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Food & Beverage - 7 Ways to Help Customers Spend More With You - By Ken Burgin
When money is tight, nothing should come between a customer and their purchase.
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UPCOMING
INDUSTRY EVENTS |
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FEATURED BOOK |
Freakonomics : A Rogue Economist Explores the Hidden Side of Everything
Economics is not widely considered to be one of the sexier sciences. The annual Nobel Prize winner in that field never receives as much publicity as his or her compatriots in peace, literature, or physics. But if such slights are based on the notion that economics is dull, or that economists are concerned only with finance itself, Steven D. Levitt will change some minds. In Freakonomics (written with Stephen J. Dubner), Levitt argues that many apparent mysteries of everyday life don't need to be so mysterious: they could be illuminated and made even more fascinating by asking the right questions and drawing connections. For example, Levitt traces the drop in violent crime rates to a drop in violent criminals and, digging further, to the Roe v. Wade decision that preempted the existence of some people who would be born to poverty and hardship. Elsewhere, by analyzing data gathered from inner-city Chicago drug-dealing gangs, Levitt outlines a corporate structure much like McDonald's, where the top bosses make great money while scores of underlings make something below minimum wage. And in a section that may alarm or relieve worried parents, Levitt argues that parenting methods don't really matter much and that a backyard swimming pool is much more dangerous than a gun. These enlightening chapters are separated by effusive passages from Dubner's 2003 profile of Levitt in The New York Times Magazine, which led to the book being written. In a book filled with bold logic, such back-patting veers Freakonomics, however briefly, away from what Levitt actually has to say. Although maybe there's a good economic reason for that too, and we're just not getting it yet. --John Moe
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