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INSIDE VIEW |
Generate More Revenue By Making Training Everyone's Job - By Doug Kennedy
During the past few years of record profits many hotels and hotel companies have invested heavily in ramping up their in-house and corporate level training resources. Now that we are in a down market, one can easily see which organizations truly comprehend and believe in the value of ongoing training versus those who view it was window dressing.
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8 Lodging Brand Resources to Increase Revenues - By Bradly Sax
We are increasingly called upon by mortgage holders to aid hotels that are facing financial troubles. Sometimes we are called in anticipation of a foreclosure action to begin arrangements for a receivership and at other times we are called in when the mortgage holder is exercising its rights under the terms of its loan to interject professional management. Fortunately, we are noticing a new and developing trend from alert hotel owners who are aware that things 'aren't quite right' and don't understand why their hotel is not producing the revenues it should.
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Lessons from the Field - A Bakers Dozen of Strategies for Hotel Food and Beverage Directors - By John Hogan
Food and Beverage Directors often have the largest number of departments to work with in full service hotels and the most diversity in areas. While all of their departments relate to F&B Service, the range of talents, tasks and personalities is immense, requiring effecting Directors to have a sense of 'just right or just in time' follow through , as well as a high level of personal dependability, strong communication and organizational skills.
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Back To The Future: Meet The Hotel Guest Of 2020 - By Jitendra Jain
It is the year 2020. The past twelve years have been a flurry of development in the areas of design, nanotechnology, robotics, medicine, the internet, security and law. Contrary to popular opinion, the hotel industry has not been slow on the uptake. It's been the decade of hospitality renaissance. A coming of age, an evolution of service as it should be...and a tribute to true personalization. Here's a look at the hotel guest experience in the year 2020 and how guests have helped the industry become truly magnificent.
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FEATURED SITE |
Mail2web.com
While the biggest email providers allow you to check your emails wherever you are in the world, those who have email accounts with smaller ISPs needn't worry: they also have that option, using third-party sites that offer web-based POP3 access. Mail2web.com is one of the most reliable.
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UPCOMING
INDUSTRY EVENTS |
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FEATURED BOOK |
Restaurants That Work: Case Studies of the Best in the Industry
A complete rundown on how successful restaurateurs, teaming up with architects and designers, ply their craft. Martin E. Dorf presents 18 in-depth case studies of such successful restaurants as Scoozi, Union Square Cafe, and Chinois, along with personal interviews with their owners, chefs, architects, designers, kitchen planners, and consultants. 168 illustrations.
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