Business Strategies In A Recession: How to Create Loyal Clients & In Doing So Steal From Your Competition - By Don Farrell
You are on a city bus, train or a plane going somewhere and you strike up a conversation with the person next to you. You find out they plan a major meeting at least once a year that you would like to have at your hotel. You tell them this and you get the business. Is there anyone out there reading this that thinks this is highly unethical? Besides me?
...more
Food & Beverage - Lessons from Smart (& Dumb) Operators - By Ken Burgin
What have you learnt about good business lately? Call it spying or research, there's always value in visiting other good (or even not so good) operators.
...more
Understanding what we measure and making it count! - By John Hogan
There is an enormous range of responsibilities for financial controls in today's hotels and much of this depends on the type and size of the hotel property. Finance and accounting do not usually provide much reader feedback, but I was pleased to have requests from groups and associations asking to reprint it in their publications.
...more
No Man Is an Island: The Promise of Cloud Computing
'Cloud computing' promises myriad benefits - including cost savings on technology infrastructure and faster software upgrades - for users ranging from small startups to large corporations. That's an auspicious future considering that not everyone agrees on exactly what cloud computing is or what it can do.
...more
Back to Departments
|
