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Vol. 11: Issue 41 2009-10-07

INSIDE VIEW

Should You Care if Your Employees Love You? - By Roberta Chinsky Matuson

As human beings, we have a natural tendency to want to be loved. But what happens when your desire to be loved interferes with your ability to lead? ...more

The New 'Tipping Points' in the Planners Decision Process - You May be Surprised! - By Carol Verret

The decision making 'tipping points' for meeting and corporate travel planners have changed dramatically in relation to the recessionary economy. No longer are the perks of spas, golf courses, etc. a valued differentiator. Those perks are now a negative as incentive travel has diminished following the AIG effect. ...more

Principles of Success - Why do we really do what we do? - By John Hogan

We all adapt to our every day routines and rituals on both a personal and professional basis. We have certain habits and protocols we tend to follow because we have always 'done it that way.' ...more

How Casinos Can Find and Target Their Favorite Customers: The Biggest Losers

Just like its rivals for consumers' disposable income, America's $90-billion-a-year gaming and casino industry is significantly driven by database marketing. But gaming customers are very different in one major respect. ...more

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FEATURED SITE

The Menu Research and Flavor Discovery Initiative
(MRFDI) designed to foster cross-disciplinary, evidence based, scholarly work amongst faculty and staff. This initiative will provide culinary and food service educators with a vehicle to bring their ideas and insight, through applied research, into the academic main stream, contributing to the overall betterment of our food systems.
...more

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FEATURED SUPPLIER

innCenter by innRoad

Online PMS designed for independent hotels. Grow revenues, improve operational efficiencies and provide better customer service. Subscription Pricing. Nothing to buy, install or maintain. Sign up now for your FREE 30 DAY TRIAL.
...more

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FEATURED MAGAZINE

Area Development Area Development is an economic development magazine that provides information on site selection and facility planning to executive readers involved with company plans for expansions or relocation.

Area Development magazine is considered the leading executive magazine covering corporate site selection and relocation. Editorial coverage provides valuable information pertinent to the factors, key issues, and criteria that affect a successful decision.

Geographic Eligibility: North, South & Central America, Europe

more info

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ENVIRONMENT

Intercontinental San Francisco - Recycling to Reduce Costs & Bring in New Business

Opened in February 2008, the Intercontinental in San Francisco, has embarked on the 'green triple bottom line of Social Responsibility, Eco Responsibility, and Fiscal Responsibility. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

White Paper: Sales Performance Management: Maximize Profits with Comprehensive Sales Processes

Rethinking the Long Tail Theory: How to Define 'Hits' and 'Niches'

Hitwise August 2009 Travel Category Report

2010 - Increases Expected in Airfares, Notably in Business Class; Hotel Rates Likely to Decline Globally with Asia Pacific as the Exception

Cornell Center For Hospitality Research Releases Comprehensive Compilation of Wage-and-Hour Laws

Leadership and the Global Recession: Lessons from Seven Hotel Company CEOs - By Lorenza Alessie

Overcoming The 'All They Want To Hear Is The Rate' Mentality - By Doug Kennedy

The Space Race Continues The Evolution of Space Tourism from Novelty to Opportunity - By Matthew Melville and Shira Amrany

Online Reviews Affect Offline Purchases

PCI Compliance - Why spas, hotels and resorts can no longer ignore it! - By Frank Pitsikalis, ResortSuite Founder & CEO

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UPCOMING INDUSTRY EVENTS

Meeting & Incentive Forums
2009-10-13
European Meeting & Incentive Forum (Autumn)

Schneider Publishing Co., Inc.
2009-10-13
TEAMS 2009

Yeeld Solutions
2009-10-14
Yeeld Solutions Academy - Revenue Management Seminar

Mclean Events International Ltd
2009-10-14
HOTEC Asia 2009

Yeeld Solutions
2009-10-15
Yeeld Solutions Academy - Online Distribution Seminar

ATTA
2009-10-19
Adventure Travel World Summit

Terrapinn
2009-10-19
Serviced Apartments Asia 2009

Hotel Technology Next Generation
2009-10-19
HTNG European Members' Meeting & Conference

WWA
2009-10-20
WWA Symposium & Trade Show

International Hotel Conference
2009-10-21
International Hotel Conference

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FEATURED BOOK

Economic and Management Methods for Tourism and Hospitality Research
Tourism, travel, and hospitality are major sources of revenue for places all over the world. This practical manual of techniques used in tourism and hospitality studies offers insights to the economics of tourism. Also included are techniques for conducting research and evaluating policy outcomes.
...more

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Departments

Click on the department to go directly to these news items.

. INSIDE VIEW

. FEATURED SITE

. FEATURED SUPPLIER

. FEATURED MAGAZINE

. ENVIRONMENT

. HEADLINES

. INDUSTRY EVENTS

. FEATURED BOOK

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