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Vol. 12: Issue 1 2010-01-06

INSIDE VIEW

Hotelier's 2010 Top Ten Internet Marketing Resolutions - By Max Starkov & Mariana Mechoso Safer

Looking back, HeBS believes that 2009 was a year not only of challenges, but also successes for the industry. While no hotelier is sad to see the end of 2009, HeBS believes that every hotelier has learned extremely important and insightful lessons that have benefitted their Internet marketing and distribution efforts. Undoubtedly the most important and relevant initiatives in 2009 included holding every spent dollar fully accountable with analytics, not experimenting with unproven advertising formats, enhancing and optimizing the hotel website, and very carefully targeting the right customer segments. ...more

Food & Beverage - Don't be Boring: Sharing the News & Looking Good in 2010 - By Ken Burgin

Customers want fresh, not stale, and for a few weeks, people are asking 'what's new this year?' ...more

How can an airline create a viral video? Learn the power of surprise from TAP Portugal's Christmas dance at Lisbon airport - By Shashank Nigam

TAP Air Portugal - a national carrier - maintains a YouTube Channel. Of all the videos they have posted on the channel, hardly any had crossed the 500 views mark in the past one year. Most are showcasing the latest products and are an extension of the marketing arm. This was the case till four days ago. ...more

Reading the Economic Tea Leaves - and Employment Outlook - to Find Signs of Recovery

Rock fish, 401K withdrawals, shopping bags and snowflakes: When deciphering America's economic future, tea leaves come in many forms. ...more

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FEATURED SITE

2009 Cornell Hospitality Compendium

A two-year collection of research studies, hospitality tools, and white papers available for download at no charge
...more

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FEATURED SUPPLIER

LA Baby

L.A. Baby is a leading manufacturer of commercial cribs for the hospitality market. The company supplies metal and hardwood folding cribs to leading distributors for hospitality products. They also make appropriate crib bedding and replacement mattresses.
...more

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FEATURED MAGAZINE

Casino Journal Casino Journal is considered the “go-to for how-to” publication for the North American gaming industry. Casino Journal's People, Products and Solutions focus offers real-world solutions to changes facing casino resort operators in the fast-paced age of new technologies, competition and heightened customer expectations.

Each monthly issue contains in-depth interviews with industry executives, detailed reports on how to better gaming operations and analysis of the latest products and technology that aid casino gaming. Editorial content includes an array of expert columnists and a look at the latest gaming news and trends.

Geographic Eligibility: USA
more info


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ENVIRONMENT

This Month's EcoFeature Green Hotel: The Radisson Los Angeles Airport (LAX) Hotel - an outstanding green hotel option for the Jet Set!

At EcoGreenHotel, we know that it's one thing to say your hotel is green, but it's quite another thing to prove it. That's why we are so pleased to honor the Radisson LAX Hotel - the Radisson brand's first Green Seal(TM) Inc. Silver Level certified hotel, and one of only four hotels in the entire state of California to achieve Green Seal lodging certification. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

Reading the Economic Tea Leaves - and Employment Outlook - to Find Signs of Recovery

TripAdvisor Travellers Reveal 2010 Trends

Hotel Revenue Management: Back to Basics - By Jean Francois Mourier

Guest Satisfaction - November 2009 Chatter Guard Benchmark Report Is Released

Recession Lessons: What Will Drive Hotel Sales & Revenue Management in 2010 - By Carol Verret

20 Secrets of Top-Converting Websites and How they can Boost Your Hotel Bookings - Re-cap of Bryan Eisenberg's presentation at SES Chicago

AAA Projects Year-End Holidays Will See a 3.8 Percent Increase In Travelers

White Paper - Protecting Your Brand Online: The New Marketing Imperative

Savvy Hoteliers To Steal A Bigger Share of The Market in 2010 - By Neil Salerno

The great online travel revolution

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UPCOMING INDUSTRY EVENTS

Caribbean Hotel Association
2010-01-10
Caribbean Marketplace

Blizzard Internet Marketing
2010-01-12
Boosting Your Hotel's Website Search Engine Rankings on a Budget

IH&RA
2010-01-18
IH&RA Annual Congress

TRAVX International Inc.
2010-01-23
Seattle Travel Show

AH&LA
2010-01-25
Americas Lodging Investment Summit (ALIS)

H&FS INDIA PVT LTD
2010-01-27
HOSTS INDIA

hospitalitylawyer.com
2010-02-03
Hospitality Law Conference

Centaur Media PLC
2010-02-09
Travel Technology Europe

www.enter2010.org
2010-02-10
ENTER2010 - eTourism Conference

Aakar expo
2010-02-14
Print Pack Sign 2010

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FEATURED BOOK

Hospitality and Restaurant Design No. 2

Increasingly imaginative designs for all segments of a burgeoning recreation market are displayed in this wide-ranging report. Featuring the work of thirty-five of the finest architectural/design firms that specialize in these types of projects around the globe, the book includes hotels, spas, convention centers, theaters, retreats, resorts, time-shares, and restaurants. More than one hundred examples are reviewed in coverage that discusses lighting, furniture, and fixtures as well as structural aspects of each job.
...more

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 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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