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INSIDE VIEW |
Direct Sales: Getting the Biggest Bang for your Buck - By Brenda Fields
The past decade has been unprecedented in the hotel industry. All success indicators (occupancy, average rate, and RevPAR) have climbed steadily year after year and owners have enjoyed record profits. So what were your sales people doing? During those 'feast' periods in full service hotels, it is likely that the sales person was turning away more business than was booked. And in limited service hotels, is it likely that the sales person was filling in at the front desk and had little or no, direct sales activity.
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Craig's List: Hotel Industry Trends in 2010 - Heavenly Deathbeds, Corporate Quilt-making and DickAdvisor(TM) - By Daniel Edward Craig
In the midst of all the doom and gloom, I think we could all use some levity. Here's my annual list of predictions for trends in the hotel industry in 2010.
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REVPAR GURU's Hotel Industry Predications For The Coming Year
It's almost time to close the door on 2009 and for most hoteliers, not a moment too soon.
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Recession Lessons: What Will Drive Hotel Sales & Revenue Management in 2010 - By Carol Verret
Did you catch the revised forecast from PKF? PKF-HR is now forecasting lodging demand to post a quarterly year-over-year increase during the first quarter of 2010, thus ending eight consecutive quarters of declines. On an annual basis, PKF-HR is now forecasting lodging demand to rise 1.9 percent in 2010, up from the 1.6 percent increase forecast back in September. (HotelNewsNow, 12/14/09)
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FEATURED SUPPLIER |
Chatter Guard
Chatter Guard is an online reputation management and social media monitoring service. Our technology trawls the Internet to uncover what people are saying about your brand and service. Proactively manage your brand's online reputation and buzz with Chatter Guard.
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FEATURED MAGAZINE |
Smart Meetings Smart Meetings Magazine sets the standard for the West. Each month, the magazine examines the meetings industry with a sole focus on the West. Our pages feature the latest in meeting industry trends, emerging technology, personality profiles, and updates on the best venues and destinations throughout the Western U.S., Canada and Mexico. Smart Meetings is committed to providing meeting professionals useful information in an easy-to-access, attractive, and engaging format.
Geographic Eligibility: USA, Canada
more info
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UPCOMING
INDUSTRY EVENTS |
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FEATURED BOOK |
Foodservice Management by Checklist : A Handbook of Control Techniques by Herman
Many busy professionals know, but may not have the time to apply, much of the information that can be most helpful in the successful operation of food service programs. Fast-paced yet succinct it briefs them through a checklist format in the basic principles of food service management and helps them find ways to incorporate these principles into the proper ways to get things done. Numerous examples are used to aid understanding and implementation. Among the topics covered are management principles of planning, organizing, coordinating, staffing, directing, controlling and evaluation; product purchasing, receiving, storing and issuing, preparation and service; employment and personnel practices; management of equipment, money and personal work methods and much more.
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