Hotel Industry Business Books Book Club Systems and Technology Directory

Using a combination of narrative, analysis, and worldwide case studies, this book traces the introduction of electronic information in the tourism industry and then evaluates a wide range of systems now in use or under development.

Information and Communication Technologies in Support of the Tourism Industry examines the process of transformation as it relates to the tourism industry, and the changes to that industry from modern electronic communications. Information and Communication Technologies in Support of the Tourism Industry covers not only geographically supportive technologies in communication, but also in terms ...

Information systems in tourism, such as computer reservation systems, yield management systems, and tourism-marketing systems, have been among the pioneers of leading-edge technology applications and have driven the dynamics of development in tourism services. Tourism is regarded as one of the most successful applications of electronic commerce.

Rather than the usual focus of such studies on applications and technologies, Peacock (information technology, U. of North London) looks at categories of users, and argues that the choice of how an application is used and which technology to use should depend on interaction between customers, operatives, and management. Among his topics are the backdoor empowerment of operatives, the rational a...

A complete reference book for m-Commerce
Reviewer: Allen Tseng from Singapore
I picked up M-Commerce as I was curious where the mobile computing market was going. From where I was standing, I see a lot of hype and was not particularly impressed with the early WAP based services. Although relatively brief, Dr. Sadeh have managed to provide a good overall description of the mobil...

Social Media Leadership is a practical guide for executives and managers who are ready to take their own company's social media strategy from idea to action. Innovator and serial entrepreneur Michael F. Lewis provides a concise, jargon-free explanation of the global phenomena that is transforming the way we do business. Lewis shares his own lessons learned as well as the best practices and exam...

Using Computers in Hospitality is a clear no-nonsense introduction to understanding how and where computers are used in the hotel and catering industries. Peter O’Connor explains the workings of the hardware, the software and the systems, and places all this into context. The book deals in depth with hospitality computer systems such as Reservations Systems, Property Management Systems, and ...