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Vol. 10: Issue 4 2008-01-30

INSIDE VIEW

Service That Rocks - By Jim Knight

What makes a twelve-dollar hamburger worth twelve dollars? Hint: It's not just the Certified Angus Beef. ...more

Food & Beverage - Manager Skills in a Recession: Are You Ready? - By Ken Burgin

Tough times need smarter managers - is your team ready for the challenge? ...more

Another Lesson Learned Along The Way: Never Ever Assume That You Already Know What Your Customers Want - By Nektaria Hamister

Mark Hamister often talks about the importance of not straying too far from your present skill sets when entering a new business sector. Tackling the unknown is an energizing challenge, but it is crucial to choose an industry that you can understand well from your previous experience. There is one thing, however, that Hamister cautions entrepreneurs not to do after carefully selecting a new line of business: never assume that you know anything about your new customers until you ask them. ...more

Food & Beverage - Basic Wine Cost Control - By Joe Dunbar

At the heart of wine cost control, a bottle accountability system provides the information needed to properly evaluate results. Too much energy is replicated by top wine professionals. ...more

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FEATURED SITE

Bureau of Transportation Statistics (BTS)
The Bureau of Transportation Statistics (BTS) is dedicated solely to the advancement of the U.S. Department of Transportation (USDOT, US DOT or DOT) priorities for transportation data and statistics. BTS is responsible for transportation data collection, coordination and comparability and statistical analysis.
...more

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FEATURED SUPPLIER

LA Baby

L.A. Baby is a leading manufacturer of commercial cribs for the hospitality market. The company supplies metal and hardwood folding cribs to leading distributors for hospitality products. They also make appropriate crib bedding and replacement mattresses. New is their Holiday Cot for kids, hospitality for kids ages 2 to 6.
...more

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FEATURED MAGAZINE

Workforce Management Workforce Management magazine is your ultimate guide to strategic workforce issues.

Published twice monthly by Crain Communications, Inc., Workforce Management® is the leading business publication for workforce management and human resources professionals providing news, trends and analysis to 52,000 print and more than 428,000 registered online subscribers. Other products include a weekly e-mail newsletter, Workforce Week®; twice-monthly newsletter, Dear Workforce®, providing a forum for expert human resources Q&A; and the industry respected Optimas Awards. Now in its 85th year, Workforce Management is one of the oldest and one of the largest continuously published business magazines in the United States.

Geographic Eligibility: USA

more info


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ENVIRONMENT

The Chameleon In Us All - By J. Ragsdale Hendrie

Sometimes we must look to nature to appreciate not only the dilemma but also the response to the 'Green' Movement in Hospitality. Some are confused, our Guests, Visitors and Patrons are often flummoxed, and the easiest strategy is to do nothing. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

Is a Recession on the Way?

Your Input Wanted!

Leadership - What Will Happen if Nothing Changes? - By Gregg Thompson

Travelport CEO sees no major travel slowdown

2007 A Good Year For Hotel Performance Across Europe

Cornell Study: Employees Must Rebuild Networks after Downsizing

CFL Pricing, Quality, Technology Will Continue to Improve in 2008

Asian Hotel Sales Reach Record High of US$10.8 billion in 2007

Tourism in South America is here to stay - By Arturo García Rosa

Clear Skies Ahead? Challenges and Trends Shaping the UK Hotel Industry in 2008

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UPCOMING INDUSTRY EVENTS

ICreativeMinds
2008-02-02
IndiaTravelMart (ITM) - AHMEDABAD

American Bus Association
2008-02-02
American Bus Marketplace


2008-02-05
Travel Technology Show

Centaur Exhibitions
2008-02-05
Business Travel Show London

International Franchise Association (IFA)
2008-02-09
Annual Franchise Convention

HFTP
2008-02-10
European Hospitality Technology Education Conference (EHTEC)

HospitalityLawyer.com
2008-02-11
6th Annual Hospitality Law Conference

Fresh RM
2008-02-17
Hotelympia 2008

Fresh RM
2008-02-17
Hotelympia

Fresh RM
2008-02-18
Hostec-Europe 2008

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FEATURED BOOK

Harry's Bar : The Life and Times of the Legendary Venice Landmark by Arrigo Cipr

Just off the Palazzo San Marco, Harry's Bar has played host to such literary luminaries as Truman Capote and Ernest Hemingway, cinema heavyweights the likes of Orson Welles, and rich and powerful guests such as the Aga Khan. Harry's Bar is the biography of this institution. In this witty memoir, Arrigo Cipriani gives us the view from behind the bar, sharing anecdotes about the operation of the Venetian watering hole, disclosing secrets of mixacology, and passing on the old stories of his father, who cofounded Harry's in 1931.
...more

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 .  ENVIRONMENT

 .  HEADLINES

 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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