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Vol. 10: Issue 16 2008-04-23

INSIDE VIEW

R-E-S-P-E-C-T Aretha Knew What She Was Talking About - By Nektaria Hamister

Respect Your Customer, For Better Or For Worse ...more

Turning First-time Customers Into Regulars - By Ken Burgin

Regulars are the life-blood of most businesses, and they all started with a first visit. ...more

Reduce Property Taxes By Using the Cost Approach - By Mark Hutcheson

The valuation of hotels for property taxes has always been a difficult process. The increasing sales prices of hotel properties and increasing hotel REVPARs over the past several years have made the process even more difficult. The tax assessor response to these increases has resulted in ever increasing value for property taxes purposes and, thus, ever increasing tax bills. ...more

Food & Beverage - Seasonal Forecasts - By Joe Dunbar

When food service operators experience wide percentage swings between in season months and off season months, I recommend a simple analytic tool. The key to using the tool is a list of managers and staff working year round. Once you have this list, it is possible to calculate the monthly labor cost and the estimate of food consumed by these people. In theory, the costs associated with paying and feeding the core team should be the same each month. Sales may fluctuate widely. ...more

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FEATURED SITE

National Retail Federation
The National Retail Federation is the world's largest retail trade association, with membership that comprises all retail formats and channels of distribution including department, specialty, discount, catalog, Internet, independent stores, chain restaurants, drug stores and grocery stores as well as the industry's key trading partners of retail goods and services.
...more

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FEATURED SUPPLIER

Condo Hotel Software by Owner Relations Technology

OwnerRelations Technology specializes in Condominium Hotel and Vacation Rental Property Management Software solutions. Owner Accounting and Owner Relations Websites. Serving clients throughout the USA, Canada, and the Caribbean.
...more

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FEATURED MAGAZINE

BusinessWeek Try 4 Issues of BusinessWeek - Risk Free!

Success-driven leaders of today and tomorrow turn to BusinessWeek for the need-to-know information and inspiration they can't get anywhere else.

Success-minded readers trust BusinessWeek for a deeper understanding of the trends that drive growth, how technology creates opportunities, and what best practices keep them ahead of the competition.

Geographic Eligibility: USA
more info


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ENVIRONMENT

CityFlats Hotel Exudes Green in Historic Holland, Michigan - By Glenn Hasek

Here in the heart of Holland, Mich., a town known for its roots in Dutch culture, a new eco-boutique style hotel has opened that is anything but traditional. The five-story, 56-room CityFlats Hotel is proof that powerful things can happen when sleek, modern design meets environmental coolness. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

World Travel Trends Report

The Quiet Battle for Travel and Tourism Talent

Avoiding Mistakes and Losses with New Staff - By Ken Burgin

Online, Hotel Rates Define the 'Quality' of Your Facilities & Service - By Neil Salerno

Lessons from the Field - A Common Sense Approach to Success in the Hospitality Industry - By John Hogan

New Orleans' 2007 Visitor Numbers Released

Americans Go Three Shades Greener in 16 Months

World-leading travel planning website software going global

Investment in Mexico - By Richard Katzman and Jane Rogers

A Home For The Modern Nomad: Extended Stay Hotels

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UPCOMING INDUSTRY EVENTS

re-DISCOVER
2008-04-25
re-DISCOVER the Caribbean Show

Pacific Asia Travel Association
2008-04-29
PATA CEO Challenge


2008-05-03
Arabian Hotel Investment Conference

Food Marketing Institute
2008-05-04
FMI Show

hf media & events
2008-05-06
KIOSK EUROPE EXPO 2008

hf media & events
2008-05-06
KIOSK EUROPE EXPO 2008

hf media & events
2008-05-06
DIGITAL SIGNAGE EXPO 2008

Jeffer, Mangels, Butler & Marmaro LLP
2008-05-07
UNLV-JMBM Meet the Money(TM) 2008

Atticus Events
2008-05-10
HOTEC Middle East

A Couple of Chicks e-Marketing
2008-05-12
Online Revealed Canada

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FEATURED BOOK

Big Winners and Big Losers: The 4 Secrets of Long-Term Business Success and Failure

Alfred A. Marcus, a professor at the University of Minnesota, Carlson School of Management, reviewed detailed performance metrics for the 1,000 largest U.S. corporations, identifiying the 3.2% that have consistently outperformed their industries for a full decade. In his book, Big Winners and Big Losers: The 4 Secrets of Long-term Business Success and Failure (Wharton School Publishing), Marcus explains the strategies these companies followed, how they found opportunities in markets that others didn't see, and how they managed the tension between agility and discipline.
...more

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 Departments

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 .  FEATURED SITE

 .  FEATURED SUPPLIER

 .  FEATURED MAGAZINE

 .  ENVIRONMENT

 .  HEADLINES

 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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