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INSIDE VIEW |
Culture - It's Not Just for Anthropologists Anymore - By Rob Rush
The list of trendy business buzzwords that enter the national consciousness and swiftly become hackneyed, empty shells of their previously profound selves is long and distinguished.
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The Importance of 'Customer Experience' in a Downturn - By Jeff Gurtman, Account Director, LRA Worldwide, Inc.
As talk of a recession permeates the evening news, at LRA we have naturally begun thinking about how it might affect our clients and the industries we serve, primarily the hospitality industry.
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Hotel Operators Massage More Profits From Their Spa Operations - By Robert Mandelbaum and Gabrielle Lerner
It is commonly understood that spas were once an afterthought for operators of hotels and resorts. Yet as living a healthy and better lifestyle has become one of the population's top priorities, spas have grown in popularity and are viewed as essential elements to a hotel or resort's success rather than being just a luxury.
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What the Heck is Hotel Revenue Management, Anyway? A Hotel Marketer's Guide to Revenue Management - By Neil Salerno
Revenue management has become a somewhat controversial buzzword in our industry. As with many common terms, revenue management seems to have various definitions depending upon whom one asks. Since its inception in the early 80's, thousands of hotels and just about every airline have used revenue management successfully.
...more
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FEATURED SUPPLIER |
The Turkish Towel Company
In today's hospitality market, consumers expect not only quality bed linens, but also plush, sumptuous towels and bathrobes. The Turkish Towel Company's premium Turkish cotton towels and bathrobes deliver unparalleled softness and durability. Not only do your guests notice the unparalleled softness and outstanding quality of Turkish cotton, you also benefit from:
-Towels that stay presentable and last longer than other towels
-Including "Genuine Turkish towels" under Amenities in your promotional materials
-No contract required
...more
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FEATURED MAGAZINE |
The Enterprise Newsweekly eWeek is the essential technology information source for builders of e-business. Through a combination of news, analysis and evaluation, it guides readers in making the best technology decisions for their enterprise. Focusing on e-commerce, communications and Internet-based architecture, eWeek enables readers to successfully evaluate, deploy and leverage new technology solutions for competitive advantage.
Geographic Eligibility: USA, Canada (Digital & Print), International (Digital only)
more info
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UPCOMING
INDUSTRY EVENTS |
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FEATURED BOOK |
From Worst to First : Behind the Scenes of Continental's Remarkable Comeback
What do you do if you're running the worst airline in the country,one that customers hate and that's been through Chapter 11 twice in the last 10 years? If you're lucky, you'll call Gordon Bethune. Before Bethune arrived, Continental had been ravaged by the likes of Frank Lorenzo and airline deregulation--it was considered the laughingstock of the airline industry in the United States. Under Bethune's leadership, Continental turned itself around to become one of the most respected and reliable airlines in the industry. From Worst to First describes how Bethune, with a lot of luck and the right combination of people, was able to transform Continental from an also-ran into an award-winning company. --Harry C. Edwards
...more
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