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Vol. 11: Issue 47 2009-11-25

INSIDE VIEW

There's No Recession on Guest Expectations - By Rob Rush

Recently released unemployment figures indicate a continued rise in that cheery metric to 8.5-percent, a 25-year high. Even in light of some modest signs of life, the credit and housing markets continue to limp along as well. And despite the OK from President Obama to pursue business travel and corporate meetings, the damage may have already been done and those markets remained strained. ...more

What's New? 25 Easy Events to Attract More Customers - By Ken Burgin

An active calendar keeps staff and customers engaged, and shows that your business is fresh, creative and worth another visit. ...more

How Can You Find the Most Promising New Opportunities? Hold an Innovation Tournament

Financial innovation is often blamed for having landed the global economy in a mess, but it has also been said that innovation will get us out of the present downturn. Still, companies can be forgiven for feeling that spending time and money thinking about the "next big thing" is a frivolous exercise. After all, every dollar counts these days, and CEOs and their executive teams are busy enough just getting their companies through the day-to-day demands of the recession. ...more

Employee Branding That Rocks - By im M. Knight, Sr. Director Training & Dvpt., The School of Hard Rocks

How you attract, hire, train, develop and treat your front-line employees is commonly known as the one true strategy to provide great guest service. In lieu of managers doing all of the work themselves, a specific culture must be created and fostered to secure commitment from the employees to stick around and deliver the desired service. This takes time and a lot of work. ...more

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FEATURED SITE

The Open Library
The Open Library website was created by the Internet Archive to demonstrate a way that books can be represented online. The vision is to create free web access to important book collections from around the world. Books are scanned and then offered in an easy-to-use interface for free reading online. If they're in the public domain, the books can be downloaded, shared and printed for free. They can also be printed for a nominal fee by a third party, who will bind and mail the book to you. The books are always FREE to read at the Open Library website.
...more

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FEATURED SUPPLIER

Lamps Beautiful

Bathroom lighting, floor and table lamps, wall lights, and desk lamps at deeply discounted prices. All design styles available from the lighting industry's top manufacturers.
...more

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FEATURED MAGAZINE

Website Magazine A free magazine offering practical advice and helpful tools from industry experts to help any website achieve Internet success.

TO QUALIFY FOR A FREE SUBSCRIPTION, YOU (or your company) MUST HAVE AN ACTIVE WEB SITE.

Until now, there has not been a magazine that caters exclusively to the business of running a website. Website Magazine has tapped premier talent in the Internet industry for our content and each and every issue will contain practical advice and insights for website owners.

This offer is for New Subscribers Only.

Geographic Eligibility: USA
more info


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ENVIRONMENT

Cornell Sustainability Roundtable: In Search of the 'Green Bullet' to Aid in Green Hotel Efforts

Conflicting demands and fear of 'greenwashing' inhibit hotels' efforts toward sustainable operations ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

AAA Projects Thanksgiving Travel to Increase 1.4 Percent from Last Year

Amadeus introduces the 'Amateur-Expert Traveller'

4 Post Recession Shifts in the Hotel Sales Environment - What You Need to Know for Success in 2010 - By Carol Verret

The business travel forecast: less luxe

Health Care Legislation - Which Hotels Might Get Sick? - By Robert Mandelbaum and Taylor Beauchamp

7 resolutions to online sales success for 2010

Guest Satisfaction - October 2009 Chatter Guard Benchmark Report Is Released

SpaFinder and Leading Spas Partner to Connect World's Largest Spa Audience with Premiere Vacation Spas Around The Globe

TripAdvisor Launches Business Listings

Wyndham Hotels Offer Free Bath & Body Works Hand Sanitizers to Fight Flu

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UPCOMING INDUSTRY EVENTS

Paragon Conventions
2009-12-03
The 8th International Symposium on Ocular Pharmacology and Therapeutics (ISOPT)

HEDNA
2009-12-07
HEDNA Conference


2009-12-09
2nd Annual Green Lodging and Hospitality Conference


2010-01-03
Top 100 Chinese Restaurants in the USA Awards Show

Caribbean Hotel Association
2010-01-10
Caribbean Marketplace

IH&RA
2010-01-18
IH&RA Annual Congress

TRAVX International Inc.
2010-01-23
Seattle Travel Show

AH&LA
2010-01-25
Americas Lodging Investment Summit (ALIS)

hospitalitylawyer.com
2010-02-03
Hospitality Law Conference

Centaur Media PLC
2010-02-09
Travel Technology Europe

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FEATURED BOOK

Your First Year in Real Estate: Making the Transition from Total Novice to Succe

Do you need a Mentor ?
Reviewer: Steve Lachance from Montreal, Quebec Canada
This is a book for anyone starting with a real estate agent Diploma in hand and wondering, what next ?. If u need a mentor that tells you where to go and what to look for, this is the book. Dirk Zeller, tells you THE TRUTH about your first year in real estate. Most importantly, he defines clearly the basics you need to get to the top. Being a new agent myself, I understand the pain and frustrations you are going through.

-Botom line -
BUY THE BOOK, FOLLOW THE MENTOR . DIRK ZELLER WILL TELL YOU WHERE TO GO AND MOST IMPORTANT OF ALL, WHERE TO PUT YOUR EFFORTS!

Thank You for your fantastic book !

Steve Lachance, Real Estate Agent
...more

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 .  INSIDE VIEW

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 .  FEATURED SUPPLIER

 .  FEATURED MAGAZINE

 .  ENVIRONMENT

 .  HEADLINES

 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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