Travel Industry Uses Facebook and Twitter to Reach Customers - USATODAY

2010-09-07
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  • USATODAY Booking a flight? Go on Facebook. Running late to the hotel? Send a tweet. Hotels, airlines and other segments of the multibillion-dollar travel industry are aggressively tapping into social media, ramping up their use of online sites such as Facebook and Twitter to build loyalty to their brands.

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