Owing to the significance of online reputation these days, especially in hospitality industry; eZee has allied with Repup, a Gurgaon based reputation management company. Providing hoteliers with Online Reputation Management solutions, Repup works as intermediary between various hotels and Online Travel Agents (OTAs).
eZee’s Managing Director Hitesh Patel expressed, “Partnership between eZee and Repup will help users of eZee software get a one-stop business solution for understanding guest behavior and define consumer personas. The correlation of online hotel reputation and guest influx makes it imperative to have an excellent reputation on online platforms. Everyone concerned with this deal is eventually going to flourish.”
As a result, the partnership is bound to benefit hoteliers in two ways. Not only hoteliers get eZee solutions to automate their business operations, but they also get to manage their online reputation. Maintaining a good online reputation is critical for hoteliers to stay ahead in competition.
Engineers at Repup build solutions to aggregate all reviews, mentions, and activities by guests taking place on various platforms including social media and OTAs; and bring them on a single dashboard. Be it giving response to a review, or answering to a feedback, it becomes very easy for a professional to manage it and act promptly.
eZee’s CEO Aeijaz Sodawala said, “We are already Premium partners with travel giant TripAdvisor TripConnect, logically up next we’d collaborate in Online Reputation segment to meet the challenges of ORM and increase credibility of hoteliers and their brands. Ensuring every happy guest is presented with the value promised by the hotelier at optimum pricing; we will render maximum guest satisfaction eventually. We will work on that through this partnership.”
eZee has established an international stature in providing inventory distribution services, as well as booking optimization tools. When hundreds of hoteliers are enrolled already and many new are about to get onboard with eZee distribution services; eZee could not neglect their all-inclusive development.
Inevitably, the hoteliers performing high on distribution channels and travel sites, need to look after their image from time to time. This is the prime reason why eZee chose to partner with Repup. Repup provides hoteliers with analytical insights and executing significant actions, such as assessment of online reputation, and working on increasing overall rankings of a hotel. While managing reputation intensively, property managers can create effective strategies which help them improve OTA rankings generating higher revenue as a cascading effect.
eZee has always stressed upon partnering with fellow businesses to combine individual expertise. Always open for collaborative syndicate, they welcome other industries to partner with them. Further, eZee looks forward to create scope in developing partnerships with organizations with similar visions and business endeavor for growth trajectory ahead.
About eZee Technosys
eZee Technosys is one of the few complete hospitality IT solutions providers in the world. Offering solutions that cover hotel management, Booking management, online room distribution, restaurant management, guest feedback and hotel mobile apps. eZee offers on-premise along with cloud based solutions as well as mobile applications for eZee solutions. Founded in 2005, eZee Technosys today serves more than 6000 clients in more than 140 countries across the globe. Visit eZee’s corporate website for more.
Logos, product and company names mentioned are the property of their respective owners.