An all-encompassing global hospitality solutions provider, eZee Technosys were chosen as the prime technology provider by Zostel way back in 2015.
Unlike hotels which provide individual rooms to guests, hostels have dormitory-like settings with beds shared in a common room. Zostel seeked for a system which accommodated their distinct requirements while handling their reservations, inventory distribution and other operations simultaneously. At same time, they intended to have a centralized workflow of operations for their complete hostel chain from a single location. eZee being one of the very few companies to provide a complete package of hospitality solutions for stand-alone as well as hostel chains, were Zostel’s eventual choice.
On enrolling their 23rd hostel with eZee, Aditya Kaushik, Reservations Manager at Zostel says, “eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain.”
eZee helped Zostel configure the solutions as per the hostel chain’s requirements, thus having them manage their widespread resources across multiple locations ensuring uninterrupted process-flow. The company’s multi-property solutions are helping Zostel handle their business centrally while simplifying their online distribution and acquiring increasing number of direct bookings from their website. With effortless operations and improved guest experience using eZee solutions, the hostel chain has been able to receive commendable reviews from their guests over the years.
Besides, constant innovations and timely upgrades in eZee’s solutions have enabled Zostel to remain abreast with the industry trends and market requirements.
“The hospitality industry is witnessing a major influx of hostels coming up these days, with even the millennial travelers preferring hostels over luxury hotels. Our association with Zostel took place when they were establishing themselves at 2 locations. Today, we’re happy to see Zostel grow from 2 to 23 hostels across India and Nepal, and look forward for many more to come. It also makes us extremely proud that we’ve been able to uphold our services and user experience over these years. ” says Mehul Fanawala, Director of Global Sales at eZee.
Initially, the hostel chain were into manual operations, managing their reservations and maintaining records in excel sheets. Further plans for expansion brought the need to implement a hostel management system for automating their daily operations and more.
Integrating diversely fragmented processes in one and offering a streamlined workflow in their solutions, eZee have become a preferred choice for hostels and hostel chains worldwide, while offering multi-property management solutions. The company continues to strive towards offering top-notch hospitality solutions and services with well-timed updates and enhancements.
Zostel founded in 2013, became India’s first chain of backpackers hostel that aims to provide safe, hygienic, relaxed and affordable accommodation to travelers. Established by a team of highly motivated professionals from top B-schools and T-schools of the country, Zostel has changed the status quo in this stale market sector. Since early 2017, in addition to providing social accommodation, Zostel has come up with a new segment - Zostel Escape. The hostel chain has been expanding across Pan India and Nepal.
About eZee Technosys
eZee Technosys is one of the few complete hospitality IT solutions providers in the world. Offering solutions that cover hotel management, booking management, online room distribution, restaurant management, guest feedback and hotel mobile apps, eZee develops on-premise along with cloud based solutions as well as mobile applications for eZee solutions. Founded in 2005, eZee Technosys today serves more than 10000 clients in more than 140 countries across the globe. Visit eZee’s corporate website for more.
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