Capterra is a global web service that aims to help organizations find the right software solutions. It is owned by Gartner Inc. - the leading provider of research and analysis on the global information technology industry. The review agency once again published their list of Top 20 Most Popular Hospitality Management Software, with eZee at the 2nd position.
Capterra follows a thorough procedure of software evaluation by understanding the basic user requirements, and then identifies the major, promising, and rising vendors in that space. Those qualified for Capterra’s evaluation include a particular ‘feature set’ determined by Capterra on the basis of user behavior of that category.
eZee Technosys have been one of the few companies to offer a total package of seamlessly integrated hotel and restaurant management solutions. Capterra’s market score which is inclusive of the number of customers, users and social score has gone up for the company from 81% in 2016 to 85% this year.
Aeijaz Sodawala, CEO of eZee commented on this achievement, “We’ve maintained a niche position in the industry by being up-to-date in terms of technology, industrial and regional compliances. Certainly, our competent partners have helped us tremendously in this endeavor. We’ve always been the one to focus strongly on the finest user experience and this acclamation by Capterra has given us a boost to apply new approaches in our product experience.”
The company’s main aim lies in empowering the industry with cutting-edge technology. With effective programs, frequent product launches, enhancements and improvements; eZee have now reached a definitive level thus establishing their strong foothold in the industry.
eZee’s co-founder Vipul Kapoor talks about user experience, ”User experience has always been of utmost importance to us. Now, with new additions in our products and other enhancements, we’ve parallely taken up effective strategies to make our products more user-friendly for our clients. We’re working on making our products extremely user-friendly and all-inclusive, giving everything our users need at a single place.”
With an active 24x7 support all the year round, the company puts user experience over and above each aspect of their business operations. Subsequently, the company’s majority of team takes care of product development and customer support, ensuring the ultimate user-friendliness of the hotel and restaurant management solutions.
Catering to a wide range of users consisting of budget to luxury hotels, hotel chains, motels, B&Bs, hostels and even resorts, the company have accommodated the versatile requirements of each business case in their solutions; thereby ensuring commendable user reviews and referrals from their users.
Capterra is the world's leading free software discovery and reviews platform, where organizations of all types and sizes start their search. Founded in 1999, Capterra was acquired in 2015 by Gartner, Inc. Capterra features the largest online collection of software user reviews and research across hundreds of categories.
Headquartered in Stamford, Connecticut, U.S.A., Gartner, Inc. is the world's leading research and advisory company. The company helps business leaders across all major functions in every industry and enterprise size with the objective insights they need to make the right decisions.
About eZee Technosys
eZee Technosys is one of the few complete hospitality IT solutions providers in the world. Offering solutions that cover hotel management, booking management, online room distribution, restaurant management, guest feedback and hotel mobile apps, eZee develops on-premise along with cloud based solutions as well as mobile applications for eZee solutions. Founded in 2005, eZee Technosys today serves more than 10000 clients in more than 160 countries across the globe. Visit eZee’s corporate website for more.
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