2017 Smart Decision Guides

Best Practices in Hospitality Technology: New Guides, A New Survey, Plus the World's Most Exquisite Clocks

Starfleet Research, the leader in best practices IT research for the hospitality industry, has announced the availability of two new Smart Decision Guides on next-generation hotel and restaurant technologies. These authoritative 'must read' resources are: The 2017 Smart Decision Guide to Restaurant Management and POS Systems and The 2017 Smart Decision Guide to Hotel Property Management Systems.

Starfleet Research

Starfleet Research, the leader in best practices IT research for the hospitality industry, has announced the availability of two new Smart Decision Guides on next-generation hotel and restaurant technologies. These authoritative "must read" resources are: The 2017 Smart Decision Guide to Restaurant Management and POS Systems and The 2017 Smart Decision Guide to Hotel Property Management Systems.

Both Smart Decision Guides are now available for complimentary download by hotel general managers, restaurant operators and other hospitality IT decision makers and influencers. 

The new editions of these popular titles serve as invaluable resources for hoteliers and restaurateurs seeking to implement next-generation solutions to drive performance improvement. In a survey conducted last month, 90% of the industry practitioners who downloaded one or more Smart Decision Guides rated the resource(s) as either "valuable" or "extremely valuable" in the context of their current research objectives.

For a limited time, as a token of appreciation for supporting the research, readers will also receive a $20 gift certificate to HotelClocks.com, a division of Timely & Timeless Exquisite Clocks Emporium.

Starfleet Research has also announced that The 2018 Smart Decision Guide to Hospitality Revenue Management, expanded and updated from this year’s edition, publishes next month. The new research will focus on how top-performing hotels and resorts are utilizing revenue management strategies and next-generation technology solutions to drive continuous improvement in occupancy, ADR and RevPAR. 

The tools that enable revenue management have evolved rapidly in recent years. Today, a state-of-the-art solution is capable of generating tens of thousands of optimal pricing and overbooking recommendations each day based on real-time analysis of all relevant data. The best of these solutions make it possible to fully automate the decision-making process, adding revenue and profits from not only guest rooms but from all parts of the hotel property to the balance sheet. 

Click here to take the survey that serves as the basis for the new research. 

As a token of appreciation, all qualified respondents will receive a PDF of the report when it publishes. They will also receive a $20 gift certificate to HotelClocks.comand their names will be entered into a drawing to win one of two Hermle Patterson Mechanical clocks ($200 value). 

"Clocks are the very first hotel technology solution," notes Jeff Zabin, Research Director. 

A Grandfather Clock

Clocks have always been a central feature of hotel lobbies. In fact, the original Grandfather Clock referred to a floor clock in London’s George Hotel. As the story goes, the hotel was owned by two brothers. The death of one of them caused the clock to malfunction, resulting in the death of the second brother. The story inspired the song “My Grandfather’s Clock,” composed by Henry Clay Work in 1875. While grandfather clocks are still popular, today's lobbies are just as apt to showcase a modern floor clock or even a regulator or astronomical clock such as the Telluriums or Astrolabiums showcased at HotelClocks.com.



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