When tiny icicles form on your eyelashes. When five layers of clothing can’t keep you warm. When the view from your window makes you think you’ve been banished to Siberia.
These are the tell-tale signs that you’re likely suffering from a bad case of the “January blues.”
Our annual innovation summit – designed by hospitality leaders, for hospitality leaders – explores leveraging the power of technology to address our greatest, shared challenges. And this year’s edition couldn’t be in a more ideal setting, considering New York embodies hospitality innovation.
As always, the two-day event, April 10-11, will feature an array of acclaimed speakers and numerous peer-to-peer learning and networking opportunities. Though this year’s program covers a variety of topics, it’s overarching theme focuses on the importance of delivering individualized experiences.
Offering them means exceptional service that creates connections, fosters loyalty and, ultimately, yields ambassadors that champion your brand. But executing on this promise is more difficult than ever. Challenged by disruptive competitors, relentless pressure to control costs and insatiable demand for greater revenue, hospitality operators need to embrace innovation technology as the answer to elevate service. And that’s where OIC can really help. The conference is designed to raise awareness and learn best practices to: move to cloud to accelerate innovation and reduce IT complexity; mine data to gain insights and competitive advantages; and capitalize on mobility to empower staff and serve guests.
In our hospitality keynote session, which will be led by Mike Webster, Oracle Hospitality’s senior vice president and general manager, we’ll raise the question that needs to be asked: Are we really doing loyalty right? Leaders from across the hospitality spectrum will join in a discussion designed to debunk assumptions and explore dynamic approaches to winning loyalty – especially in an era when customers’ allegiance seems to shift from transaction to transaction.
We’re continuing to enhance the event’s program, but the one thing we won’t change about OIC is its core mission: helping you get the information you need to innovate your business and better serve your guests. OIC delivers on that promise by offering the following:
- Engage with Oracle Hospitality leadership, our partners and fellow attendees to delve into industry issues that matter the most to you
- Meet with OIC presenters to ask follow-up questions or pursue more in-depth conversations about their sessions
- Hear the latest news about our product updates in the Connect Zone Theater
- Participate in “hands-on” demonstrations of Oracle Hospitality products and solutions
- Explore and learn from our valued partners at their dedicated showcases
Just thinking about these opportunities, I hope, helps you shake the “January blues.” Take the next step and learn more about OIC here. Can’t wait to see you in New York!
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