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Coaching for Improved Work Performance, Revised Edition
by Ferdinand F. Fournies
from McGraw-Hill
Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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Must Have.... 
As a certified Life Coach and State Farm Agent this book is a MUST HAVE for any leader who wants to understand and improve workplace performance. Buy it already!
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Anyone who supervises employees can find wisdom in this book 
As a management consultant and trainer, I have been using this book as the basis for leadership development as well as 1:1 coaching with supervisors and managers for about five years. Fournies articulates a philosophical approach and provides practical tools and processes to enhance performance communication and improve working relationships with with employees at all levels, and his book is an easy read for busy professionals. This is one of the most useful and "used" books in my library - I couldn't... more info
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A valuable reference on an important skill 
This is an excellent book on coaching. You will read other views here to the contrary, but that is largely due to the many interpretations of the word "coaching." My primary focus is coaching managers and salespeople in a highly demanding, very technical field. There are many useful and effective tools presented in Fournies' work. Not everything will be applicable in every situation, but this book will give you many ideas for respectful, empathic coaching. If you are a "life coach" or a "mentor" you may... more info
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Great Handbook for New Managers 
I have been a sales manager for 10 years. In that time I have read close to 100 books on management and leadership. this is one of my favorites. It is an easy read, it makes solid points and it provides clear direction on what a manager needs to do to help get the most out of their people. I highly recommend this book.
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