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Operations Management for Competitive Advanage with CD-ROM and PowerWeb
by Richard B Chase, Nicholas J Aquilano, F. Robert Jacobs
from McGraw-Hill/Irwin
Customer Reviews:
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Avg. Customer Rating: 3.0 / 5.0 
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Very basic 
For a person with some business process experience, no great process improvement findings/insight can be found in this book. A bit dissapointed on this book. The information was pretty basic.
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A Good Operations Management Book 
This is an excellent text for a graduate or advanced undergraduate course on operations management. The ninth edition is very comprehensive; however I recommend you get the most current (tenth) edition in which the authors have emphasized recent innovations in e-commerce and the internet. The text is well written, with less obfuscation than most books of this genre. The organization is quite good, with numerous graphs, charts and photos to illustrate the thrust of the subject matter. I really like the... more info
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Operations Management for Competitive Advantage Review 
This was my first exposure to operations management, as a senior MBA student; though I am familiar with many of the concepts from earlier coursework in statistics and accounting. I found the text to be well written and easy to understand. The sample problems within the chapters were straight forward and easy to follow. Having taking this class as a summer course, I was able to read the majority (75%) of the textbook within a 4-week period easily. The only drawback may be in how the actual theory pertains to... more info
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The Text Poorly Explains the Mathmatical Formulas 
Let me say that I am an Mechanical Engineer with 15 years experience, and possess a MS.I work in quality engineering (test design). My exposure to this text was in a recent MBA class. Positives: The text, in each chapter, does a respectable job describing how OM applies in the various workplace environments. Though it is more manufacturing oriented, the service sector is addressed. Also, many of the problems at the end of the chapters are quite good. Negatives: First the book is written by college... more info
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