Operations Management for Competitive Advantage (McGraw-Hill/Irwin Series Operations and Decision Sciences)

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Operations Management for Competitive Advantage (McGraw-Hill/Irwin Series Operations and Decision Sciences)
by Richard B Chase, F. Robert Jacobs, Nicholas J Aquilano
from McGraw Hill-Irwin

Customer Reviews:

• Avg. Customer Rating: 4.0 / 5.0

• many practical tools
  This is a voluminous text, that goes into a lot of details about operations management. Many practical, line management issues. Where you, as a manager, or perhaps as a small business owner, have to confront gritty details. For example, if you are in a large manufacturing company, 6 sigma is a well known method for quality control. So the book describes how to analyse the production flow, with tools like fishbone diagrams. Then, to improve production, you can use an opportunity flow diagram, to focus on... more info

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