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Matching Supply with Demand: An Introduction to Operations Management: An Introduction to Operations Management
by Gerard Cachon, Christian Terwiesch
from McGraw-Hill/Irwin
Customer Reviews:
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Avg. Customer Rating: 5.0 / 5.0 
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Matching Supply with Demand 
The quality of book is quite good. But the delivery is a little bit late.
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Tackles complex issues simply, well integrated with course
I am an MBA student who has used this course book for our first year operations class. The book tackles difficult topics in a very easy to read way and is extremely well integrated with the associated case book and lecture notes. It provides the right level of detail, enabling students to pick up the tools or delve more deeply into the underlying mathematical constructs. The book does what it says on the label, teaching how to match supply with demand through analyzing process bottlenecks, queuing, lost... more info
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A fun, useful and interesting book to learn operation mgmt
I am currently attending an MBA program and we are using this book in one of our operations classes. Highly recommend this book to schools and students who would like to learn how to solve the supply and demand problem!
First, this book is very easy to read. Throughout the book, the authors used different examples to illustrate the various challenges in realistic settings such as the patient waiting and serving time at the interventional radiology unit. The readers can easily extend and relate the... more info
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Comprehensive, useful and very well written
I found this text book to be extremely helpful in understand and applying operations management. It includes a comprehensive introduction into topics like process flow, estimating and reducing labor costs, batching, the impact of variability, projecting uncertain demand, reactive capacity, risk pooling and several others.
More importantly, the models and examples used are not only practical, but actually interesting. Class discussions were drastically improved due to an increased interest in the cases.... more info
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