Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies)

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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies)
by Thomas Tullis, William Albert
from Morgan Kaufmann

Customer Reviews:

• Avg. Customer Rating: 5.0 / 5.0

• Best stats book for usability...ever
  One of the most useful books in my usability library. The statistical analysis discussions (and the rest of the book) are extremely easy to follow. Unlike most books on statistical analysis that I've come across, this book is written with statistical novices in mind. Although the book is primarily about what the title implies, as a bonus there are chapters about how to design a usability study to accommodate data collection and analysis. I recommend this book to anyone who has to analyze usability data.

• Finally I understand how to use what I learned in STATS class for User Experience Design
  I had to take a stats course for my Masters in Human Computer Interaction; I had a hard time translating the concepts into an easy format that I could apply for usability testing. I search for days online and in the library for books or articles that explained these concepts with an experience design theme. I finally found a book that does this and also gives me confidence/evidence in advocating for a user experience process in my company.

• Know your chi-square from your confidence interval
  Measuring the User Experience is a good resource for practitioners who aren't well versed in making their user studies hold up statistically. Even if you're focused on qualitative usability tests with small numbers of participants, it's important to be aware of what you're not testing. The book also includes useful advice on judging nonverbal and emotional feedback from participants, and presenting results clearly to stakeholders.

• My new favourite reference book
  This book is absolutely fantastic. I received my copy of it last night and stayed most of the night reading through it as I simply couldn't put it down. I've been working as an interaction designer / usability tester for a couple of years and this has overnight become my new favourite reference book. It's easy to read without glossing over essential detail (a criticism I have of many modern usability books). The advice on graph selection would make both Edward Tufte and Stephen Few proud. This book is... more info

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