The Momentum Effect: How to Ignite Exceptional Growth

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The Momentum Effect: How to Ignite Exceptional Growth
by J.C. Larreche
from Wharton School Publishing

Customer Reviews:

• Avg. Customer Rating: 5.0 / 5.0

• Your Long Term Growth Ignition Guide
  First off, this book is NOT for know it all types who believe their product and marketing is far superior already or those looking for quick fixes. What JC outlines is continuous sustainable improvement. Executives or business owners looking to improve quarterly numbers may walk away disappointed because there aren't a bunch of one time "jewels" in the book that can be implemented today with results to follow in a few hours.
  JC's enthusiasm for the topic shines through like a beacon on a dark and... more info

• Beyond the ordinary
  With so much being written about 'delighting customers', the 'customer experience', 'customer satisfaction' and the like it is great to read a book that really goes beyond the ordinary, to really dig into how organisations can really leave their competitors behind.
  And it's none of this; engage customers differently or deliver compelling offers, this book really takes it to the next level.....Compelling Value, Power Offers, Vibrant Satisfaction, Vibrant Engagement and Vibrant Retention.
  Great... more info

• Powerful and Compelling
  This book is about how to create profitable growth and sustain that growth indefinitely. Achieving this state of indefinite profitable growth is called momentum. Momentum results from an intense customer focus that permeates the enterprise. Notions relating to customers - insights, value, equity, offering, satisfaction, retention, and engagement -- are given qualifying labels, explicit momentum oriented definitions, and represented as modules of a system of an iterative synergistic process. This process... more info

• An exceptional book! Must read!
  A good selection of illustrative business cases, occasional thoughts that we had at the back of our mind organized and presented in a clear and enlightning way. Logical and convincing theory. Good reading for managers who want their daily routine to be in tune with the global picture.

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