Working With Difficult People

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Working With Difficult People
by Muriel Solomon
from Prentice Hall Press

Customer Reviews:

• Avg. Customer Rating: 4.0 / 5.0

• Wonderful Resource.
  I have recommend this book often over the years. Unlike other similar titled books, Solomon takes the approach of dealing with varyious personality types from different perspectives - form a subordinate, peer, or boss POV. Same issue - but if not managed from the proper perspective can be lethal and blow up. (Try treating your biligerent boss like you would a biligerent subordinate and see what happens!) Highly recommended for new managers.

• Sensible guide
  What is it about the human race? To paraphrase Los Angeles Dodgers manager Tommy LaSorda, 80% of people don't want to hear about your problems, and the other 20% are happy you're having trouble. Those 20%, that is the backstabbers, saboteurs, sadists, know-it-alls, insulters and hotheads, are the subject of Muriel Solomon's street-smart book. In it, the self-dubbed "strategic talking" expert categorizes many types of difficult people you might encounter at work. To make the book very applicable, she... more info

• Working with difficult people
  Found the book difficult to follow and read. The book reads more like a dictionary.

• Good Book for Dealing With People At Work
  Solomon (not King Solomon, but does have some of his wisdom) has written a good book for dealing with workers of three different classes: bosses, colleagues, and subordinates. The book is also broken down into 10 major areas in dealing with all three types:
  1. Hostile/Angry.
  2. Pushy/Presumptuous.
  3. Deceitful/Underhanded.
  4. Shrewd/Manipulative.
  5. Rude/Abusive.
  6. Egotistical/Self-Centered.
  7. Proscrastinating/Vacillating.
  8. Rigid/Obstinate.
  9.... more info

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