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The Myth of the Paperless Office
by Abigail J. Sellen, Richard H. R. Harper
from The MIT Press
Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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Wonderful Service 
I received the "The Myth of the Paperless Office" book within a few days of ordering it. It was in perfect condition just as it was stated on the promo.
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In praise of paper? 
There are copious amounts of research on how people interact with computers or machines. However, there is very little research on all the hidden features of paper. "The Myth of the Paperless Office" brings attention to how office workers actually organize their information needs. In many ways, it's probably a pioneering work in computer usability, even though it doesn't specifically deal with computers, but rather anthropological research on the use of paper in organisations. This book can be very... more info
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What the UK media say 
New Scientist, 10 November, 2001 This is a book that all managers should read...It explodes the paperless myth, and highlights the strengths and weakenesses of electronic paper-based systems. The Guardian, 26 November, 2001 If you wish to read anything at all on office management, read this book
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