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Send: The Essential Guide to Email for Office and Home
by David Shipley, Will Schwalbe
from Knopf
Customer Reviews:
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Avg. Customer Rating: 4.0 / 5.0 
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Don't give it away, you'll never get it back!
In these days of constant email, anything that helps educate about good email use and etiquette is a good idea in my book.
We immediately implemented some of the suggestions made in this book. But as with anything, rules are meant to be broken, so take it for what it's worth.
This was so hot in my office that it made all the rounds - and I never got it back! It's a good, quick read and very actionable.
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Short and sweet
... perhaps itself a bit like an email! I personally prefer email for most of my communications, and I think my kind don't get a totally fair shake in this book. Email can have its advantages in charged situations. Like a letter, you have time to think about exactly what you want to say, and if necessary, you have time to calm down. If you're struggling with strong emotions, your face and/or voice will probably show them; if necessary, you can keep these to yourself in an email.
Email also has the... more info
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A Must-Own for both the Savvy and the Clueless 
This breezy tome will do an excellent job of making a savvy writer from even the most oblivious Luddite. It is to internet communication what The Elements of Style is to the written word: clear, concise instruction that elaborates not only on what should be done, but explains why.
Email was thrust upon an unsuspecting populace years ago; unlike English grammar and composition, the proper use of email in not learned in most classrooms, and this witty book feels a much needed gap. If--like FEMA director... more info
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Should be Required Reading!
"Do you know someone who drives you crazy with their email? Then rush out and buy this book immediately. Give them a copy of Send, which should be required reading for anyone who uses email."
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