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Business Class: Etiquette Essentials for Success at Work
by Jacqueline Whitmore
from St. Martin's Press
Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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The best business etiquette book 
I've read a lot of books on etiquette, and this is definetely the most "serious" one: filled with quotes from other books, well written and easy to read, this book makes you feel that business etiquette is made of simple but important rules. I suggest it as THE business etiquette book.
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Short but with some good tips
This book is fairly short (~150 pages) which makes it a quick way to brush up on etiquette. I found myself taking notes on some of the tips offered by the author which I'm sure I'll find useful. The book seems geared towards salespeople and small business owners, although others will find the information helpful as well.
The book covers the following topics:
First, and lasting, impressions
Small touches equal big business
Suit up for Success
Master you mingle-ability
Small... more info
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AWESOME!!!! Get prep. for interviews! 
I read this book two days before my internship interview and it was a tremendous help. This book allows you to really inspect and look at yourself with a different perspective. I would recommend this book to anyone who wants to become part of the business world. It is a "must have and a must read" type of book.
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A must-read
Ms Whitmore provides the little subleties that we do not think of anymore in our informal society. I purchased several copies for the people I manage.
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