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Crisis in Organizations II
by Laurence Barton
from South-Western College Pub
Customer Reviews:
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Avg. Customer Rating: 5.0 / 5.0 
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We're A Better Company Because Of This Book
I own my own business and was encouraged by one of our bankers to read Barton's book. The work is easy to read, well organized and pretty amazingly accurate. In my nine years of running a fairly large company, I've dealt with irate customers, earthquakes, contractors who filed for bankruptcy (mid project!), two serious cases of workplace violence, and assorted other not-so-mild incidents. This book spells out not only what could happen to your company, but what i REALLY loved was reading how other owners... more info
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Crisis In Organizations II: Home Run
When I saw the author on The Today Show a decade ago, I rushed to buy his book, and I've referred to it dozens of times each year at my job in Los Angeles, CA. To my delight, Dr. Barton has completely updated this book, and it's a joy to read. He examines why corporations in various industries face serious crises more than others, and then supports his arguments with credible, well written analysis. I learned much from the lessons of Coca-Cola's recall last year in Europe; even great brands can misjudge... more info
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