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The Executive's Guide to Information Technology
by John Baschab, Jon Piot
from Wiley
Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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Great book, but... 
This is one of the best books about how to run an IT department, and it's so useful and straight-forward that I'd recommended it to any middle-tier-manager who is looking for a real world IT framework. However, I have some complaints about this second edition:
- The paper quality is really awful.... I'm afraid about highlight it, because it seems it will tear-apart. What it is the issue with pages of white color? It is really disappointing paying almost USD 100 for a book (including international... more info
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With Regret, Must Give This Earnest Effort a Three 
Few people know that I was responsible for developing the original advanced information technology applications in pilot (artificial intelligence, expert systems, natural language understanding, smart maps with a memory of operational history, etcetera) for the CIA, and served on both the Advanced Information Processing and Analysis Steering Group and on the Information Handing Committee, both national level secret bodies. I also stood up the USMC Intelligence Center (today a Command) and wasted $20 million... more info
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Full of complete and important information 
This book helps form IT users to IT services providers, CIO, CFO and CEO to understand the scope of IT process inside an organization, describing precisely relationships and responsibilities for all. A book which should be read by any manager related with IT and bussiness.
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Six stars for content, business value, pragmatism & style 
This is a "best book" for Executives and Managers responsible for IT management related decisions and practices. Therefore I rank it with "6"! stars. Peter de Toma, Austria, Europe.
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