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Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies
by Paul R. Niven
from Wiley
Customer Reviews:
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Avg. Customer Rating: 5.0 / 5.0 
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How to tweak the standard model Balanced Scorecard for nonprofit and government organizations
Managers face competing interests in running a company. Their compensation programs are set to try and focus their performance, but if it is only set on revenue the company might end up losing money while paying the top executives big performance bonuses. If it is on net income, they can manipulate the accounting by cutting the heart out of future business, again, damaging the company while getting a big paycheck. If you put them on straight salary, you won't be able to hire most of the best talent. So,... more info
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A great book
A very clear and practical view of the Balanced Scorecard tool. The text has the right amount of theoretical background and gives very enlightening exemples and advice to those interested in this field. However most of the exemples comes from private sector and non-profit organizations. Little from government and armed-forces.
But in general terms this is an excelent book. I recommend it.
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Exellent Info about what Scorecards can do for you
This book is informative and keeps your interest. Lots of case studies and examples. The author keeps the focus on why scorecards should be used and places emphasis on how to keep them useful.
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Great discussion of what is really a side topic to Balanced Scorecards
Balanced Scorecards make lots of sense for the For-Profit world for which they were originally developed. What makes this book so good is that they have concentrated on what makes Non-Profits different and how to conceptualize how the BC works in that arena. The book is well written and easy to understand. It is a must for all non-profit execs.
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