Balanced Scorecard Diagnostics: Maintaining Maximum Performance

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Balanced Scorecard Diagnostics: Maintaining Maximum Performance
by Paul R. Niven
from Wiley

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• Why Scorecards don't work - and how to solve it
  Why do as many as half of all balanced scorecard users not achieve the results they hoped for? Doesn't the balanced scorecard work in practice?
  David Niven is an expert on Balanced Scorecard and his first book was an easy-to-read, well-structured manual of how to make scorecards work: "Balanced scorecard - step-by-step" (2002). It bridged the gap between practice and theory - especially for newcomers to the concept.
  In this new book, Niven tries to bridge another emerging gap. It is the gap... more info

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