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The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!
by Al Stubblefield
from Wiley
Customer Reviews:
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Avg. Customer Rating: 4.0 / 5.0 
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Sounds good on paper, but....................... 
Very inspiring, yes. Alot of truth also, but to implement it, another story. I think one reason why it worked so well at Baptist hospital, was because of their faith-base. I really believe that's part of it. You go up against a mountain though when you try to light fires under people and they just don't catch. You can't make people to be motivated. It has to start at the top and work it's way down. Otherwise, you'll be frustrated and dejected.
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The Baptist Health Care Journey
I think there is much to learn from the culture Baptist Health Care has been able to create and sustain.
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hard copy good... electronic copy very bad.
Still waiting for the hard copy... the electronic copy was not useable. The idea is a good one the execution is not up to par. Most other eBook sites offer an option for Adobe (.pdf) format so it can be viewed while off line, Amazon does not. You can only view or print a single page at a time with Amazon, also not very useful.
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Fantastic book 
Great book, well written. Hard to argue with their results. Many practical ideas.
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