Performance Dashboards: Measuring, Monitoring, and Managing Your Business

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Performance Dashboards: Measuring, Monitoring, and Managing Your Business
by Wayne W. Eckerson
from Wiley

Customer Reviews:

• Avg. Customer Rating: 4.5 / 5.0

• How to use information to energize your goals and strategy.
  Modern corporations collect vast amounts of data. Unfortunately, they too often mistake having massive amounts of data for having useful and actionable information. They are not the same thing. Even when a company knows how to transform data into usable information, there are still steps left to take that that information and make it accessible and usable throughout the organization in a manageable and coordinated way.
  Wayne Eckerson explains how to use performance dashboards to display information on... more info

• Insightful material on Performance Dashboards
  Overall this is a great book, which is extremely well presented... A key point to take home is, that dashboards are not just fancy displays with graphs/ RYG lights, but a set of applications to monitor, measure and manage business performance, with a solid business intelligence and integration infrastructure.... Also, author's point of views on different types of dashboards (strategic, tactical and operational), and the types of audience for each of these types, and their analysis requirements were very... more info

• Quo vadis?
  
  For purposes of discussion, pretend that your organization is a vehicle within which you and your associates travel en route to a series of destinations; for example, various stages of progressively improved operational efficiency and progressively increased profitability. One key question arises: How well is your vehicle performing?
  The three "dashboards" (i.e. operational, tactical, and strategic) that Wayne Eckerson offers in this volume can help to answer that question. "The monitoring... more info

• Performance Dashboards
  The first two-thirds of the book were extremely disappointing and added very little value to the understanding of how to create effective dashboards. Instead, the author spent far too much time discussing IT concepts and buzzwords such as datamarts, multidimensional databases, operational data stores and OLAP tools. Much of the book reads as a platform for why one needs to invest in IT to help manage your business performance. It wasn't until the final third of the book that some useful concepts were... more info

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