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Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top
by Quint Studer
from Wiley
Customer Reviews:
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Avg. Customer Rating: 5.0 / 5.0 
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Healthcare-focused
Quint Studer's Result To Last is a great book especially for those healthcare organizations who need to improve quality, operations, finance, service through great leadership. Quint Studer emphasizes that evidence-based leadership is the key to achieving lasting results. This book is highly recommended for administrative and management staff to read and get the useful tools and concept to improve leadership of an organization.
I gave this book to my supervisors as part of our leadership development and... more info
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A step-by-step guide to standardizing leadership in your organization 
Organizations spend millions of dollars to create perfect logos. They hire expensive firms to design their letterheads, product literature and other collateral materials. Everything must meet exacting specifications. Some even develop their own special corporate colors. But when it comes to leadership and management, many organizations adopt a remarkably casual, even lackadaisical, approach. If there are 900 managers in an organization, it may house 900 different managerial and leadership styles. Management... more info
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Studer Sense
Having been through various Studer trainings and earning my fire starter pin in the leadership team of a hospital many years ago, I was so excited to see Quint publishing these ideas for the rest of the working world.
I'm now in a different corporate environment and am sharing "Results That Last" with my leadership teams here. The translation into the traditional American corporate environment simply works. The concepts are not only well written and outlined, but also the supplemental figures and... more info
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Rounding is a winner!
Best part of entire book is on rounding. We are instituting it with our agency to complement customer service training. It can be hard to get people to think beyond the immediate customer service problem and a response that will get rid of the customer. Rounding looks at the systemic issues and implements a plan to ensure they get done.
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