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Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results
by Paul R. Niven
from Wiley
Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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A bit of a disappointment 
I was looking for something to supplement Kaplan & Norton ... some different Strategy Map illustrations, etc. This book had been recommended by an acquaintance who had heard the author speak. I found the text to be somewhat rambling (almost like a folksy mind dump) and loosely structured. The examples and illustrations I was looking for weren't there. Maybe you had to hear the author speak.
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High Marks for a Balance Scorecard 
Truely a good strategic book for any organization. This book covers graduate theory and explains well in details; taking you step by step in the Scorecard practices.
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An excellent tool for those intangibles 
Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results
This book was an excellent resource on the Balanced Scorecard. Mr. Niven does an outstanding job of outlining the issues and history of the Balanced Scorecard in order to quickly get the reader up to speed before jumping into the actual implementation process. The book is written in a manner to accommodate the lowest common denominator, making it very easy for the reader to understand the points Mr. Niven makes.
As the... more info
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Janet Z's reveiw
I read this book for a graduate accounting information systems' class and I LOVED IT!!! This book does a awesome job at presenting necessary information that all businesses should know.
Whether you are a owner of a large or small company, or a manager searching for ways to unite your department, this book will help you. It will enlighten the reader on the things every business must emphasize to maximize performance and profits.
It is written as a guide to first explain the importance of a Balanced... more info
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