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Power of Six Sigma
by Subir Chowdhury
from Kaplan Business
Customer Reviews:
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Avg. Customer Rating: 4.0 / 5.0 
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6-Sigma Explained 
Mr Joe Metter, a manager at American Burger, is suddenly laid off after 20 years of work there. By impulse and out of panic he calls his old buddy Larry Hogan. Larry turns out to be an executive with American Pizza. American Burger and American Pizza are subsidiaries of American Foods, and Larry and Joe had met each other while both worked in the mailroom at American Foods where they started their careers. The two friends agree to meet for lunch, and it is over lunch that Joe learns about 6-Sigma.more info
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Very good introductory essay
This is an excellent, quick, and straightforward introduction to what Six Sigma is all about. Any business that ignores the customer is pretty much doomed. Any business that listens to its customers and provides the quality and service the customers want is virtually guaranteed to grow and increase its profits. This little book is a nice way to whet your appetite for how the Six Sigma process can transform your business and your working life.
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Power Book
If you want a high level understanding of Six Sigma this is it. What an excellent story that is so true for many organizations. Read this book and learn from it.
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The Power of Six Sigma
The books we purchased were for our office staff - feed back has been good. Well worth the time to read...
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