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Administrative Assistant's and Secretary's Handbook
by James Stroman, Kevin Wilson, Jennifer Wauson
from AMACOM
Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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books from Amazon will improve your knowledge 
The book is a perfect solution for administrative assistants mainly.
Do not hesitate to buy this product
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Good Reminder Handbook 
This book was a good reminder of some things I learned, and it's good for those who want to learn more about administrative duties.
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Administrative Assistant's and Secretary's Handbook (Second Edition)
This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at.
It's like the Administrative Assistant's Bible!
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Administrative Assistant & Secretary Handbook 
Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.
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