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Introduction to Sales Process Improvement: Gaining More of The Right Customers at Higher Margins and Lower Costs with Lean and Six Sigma
by Michael J Webb
from Sales Performance Consultants, Inc.
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Avg. Customer Rating: 5.0 / 5.0 
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Applying Process Thinking to Sales 
Process thinking has revolutionized industry with such powerful tools as lean manufacturing, total quality management and Six Sigma. Mike Webb's new book shows how to apply those same tools to sales and marketing, and help your organization vastly improve your productivity and results. Sales are the lifeblood of any company, but most organizations still approach this discipline as though it were totally an art - with success depending on `born salespeople.' Webb takes the mystery out of the sales and... more info
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