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In association with

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ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
by Tim Malone, Michael Wedemeyer, Gerard Blokdijk
from Emereo Pty Ltd
Customer Reviews:
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Avg. Customer Rating: 4.0 / 5.0 
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the book focused on the knowledge you really need to pass the exam 
I cleared my ITIL V3 Foundation exam on my first try yesterday. Thanks to this book and the online course, I passed it with great score. Good luck everyone!
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Great Product 
Fantastic overview of the ITIL Foundation. They offer an online course combined with a study guide book. Online training is well presented and easy to follow. They also offer tests at the end of every section to assess your knowledge. For a complete certification kit this is a very reasonable price.
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New with ITIL 
I bought to book to start learning about ITIL, after studying the book and doing the online tutorial for about 1 month. I took the foundations class and the exam and passed. Having studied this book really helped in the class.
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ITIL Program Purchase 
The purchase from Amazon was straight forward and the supplementary book was quickly delivered. The on-line program is easy to start and operate via web browser. The subject matter is presented in a logical, progressive manner. I've only been through a few chapters, but I feel like I am learning the material. The navigation in the on-line program is a bit difficult. Could not go back and review previous pages. I have only been able to re-start a whole chapter.
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