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The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight
by Tim Ursiny
from Sourcebooks, Inc.
Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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Excellent book! 
I highly recommend this book. It is extremely practical, it gives excellent real life examples and provides a great set of tools to work though conflict. It is well written and easy to read in bite size portions.
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Buy it!
Don't be distracted by the cheesy cover. If more poeple on the planet read this book (or others like "The Anger Trap") the world would be a better place. If you are reading this then the thought of conflict or fear has crossed your mind so you should buy this book.
If you are of the mindset "perhaps I don't really need this, I don't really have a problem" then you should read it anyway as it's not just a book for people with chronic problems from their childhood.
You can learn a lot about others... more info
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too much fluff 
I did not care for this book. I was hoping for substantive concepts based on research and facts. It has too much fluff and ideas that work only when the sun is shining. Survivor Personality has more useful concepts than this book.
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Excellent tips for effective conflict resolution 
This book has changed the way I deal with conflict. It has helped me to improve my relationships and management skills by expressing what I want clearly and resolve issues quickly and effectively.
I would suggest this book to you if you feel that others are taking advantage of you being too soft or passive.
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