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Divide or Conquer: How Great Teams Turn Conflict into Strength
by Diana McLain Smith
from Portfolio Hardcover
Customer Reviews:
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Avg. Customer Rating: 5.0 / 5.0 
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Hope 
Divide or Conquer offers fascinating insights into inter-personal working relationships. The portion of the book which addresses the value in sometimes "manufacturing hope" in challenging and seemingly "hopeless" situations is insightful, honest, and powerful. The book forces the reader to self-reflect on their own management and leadership style and is incredibly thought provoking as it weaves in real stories to help the reader contextualize the learnings.
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HAVING your relationships or being HAD by them? 
Which sounds better to you? HAVING your relationships or being HAD by them?* It might take a minute to think about this distinction, but I'd bet most of us would prefer the former. How do we gain perspective on the relationships we're in, particularly in business settings when bottom lines, bonuses and promotions are at stake? And if the relationship aren't working, how do we improve them, while preserving our dignity and our job? In her book, "Divide or Conquer: How Great Teams Turn Conflict into... more info
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Hands Down to a World-classed Practitioner! 
When I first got this book on hand, there was only one review in the Amazon.com. And when I finished the book, and wanting to write my comment on it, it already goes to nine (reviews)! And this is only one month's time. And I must say the responds to this book haven't surprised me. It deserves a full-hall stand-up applause. I have heard about Smith's name for quite a while, mainly from the field of organizational learning, which her mentors Chris Argyris and Donald Schön are both big names in that... more info
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Not the same old stuff 
I'm burned out on business books at the moment, but Smith's book is different -- non-intuitive insights, distinctions that help you resolve complexity into useful patterns, ways of seeing and acting differently. And then there's the author's mischievous sense of fun. Who else quotes Woody Allen, Marvin Gaye, and David Foster Wallace (twice!) in a business book?
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