The Trusted Advisor

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The Trusted Advisor
by David H. Maister, Charles H. Green, Robert M. Galford

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• The Trusted Advisor
  The Trusted Advisor
  This is an excellent literature on practical approach to build a trust based relationship with the client and how to benefit personally and professionally from those relationships. It categorizes different stages of relationships, attributes for each stage and a vehicle to advance from one stage to another. I found the points suggested by the authors applicable not only in the business world but also in someone's personal life to build everlasting relationships. The book has an... more info

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