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Predictable Surprises: The Disasters You Should Have Seen Coming (HBR OnPoint Enhanced Edition)
by Michael D. Watkins, Max H. Bazerman
from Harvard Business Review

Predictable Surprises: The Disasters You Should Have Seen Coming (HBR OnPoint Enhanced Edition)

 

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  • A recognition, prioritization, mobilization process to predict surprises
    Michael D. Watkins and Max H. Bazerman are respectively Associate Professor and Professor of Business Administration at Harvard Business School. This article was published in the March 2003-edition of Harvard Business Review.
    The authors introduce a RPM process (recognition, prioritization, mobilization) for anticipating and avoiding business disasters. It requires a number of steps, from recognising the threat, to making it a priority in the organisation, to actually mobilizing the resources required... more info


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