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Alignment: Using the Balanced Scorecard to Create Corporate Synergies
by Robert S. Kaplan, David P. Norton
from Harvard Business School Press
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Customer Reviews:
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Avg. Customer Rating: 4.5 / 5.0 
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Excellent 
I was very pleased with the product and the top of the line service provided.
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Beyond strategy: the process of alignment 
This book builds on and supplements earlier works by Kaplan and Norton on 'Balanced Scorecard'. The issue of alignment of those functions seen as corporate can be a continual challenge for senior executives in many organizations. Organizations are dynamic and what may appear as the best fit for corporate functions today may well be redundant tomorrow. Additionally, corporate functions are often viewed as 'overheads' and are frequently not addressed as part of any holistic organizational review. The... more info
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Book review 
I ordered this for my boss. He said it gave him some direction for a project he is working on.
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Their most important book thus far.... 
After their article "The Balanced Scorecard - Measures That Drive Performance" appeared in Harvard Business Review" (January-February, 1992), Kaplan and Norton co-authored four books in which they expand and fine-tune several of their core concepts about the Balanced Scorecard. What we have in this volume is a brilliant analysis of how to use the Balanced Scorecard to create corporate synergies. As they observe in the Preface, they have identified five key principles "for aligning an organization's... more info
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