Customer Review: Customer service seems to be one of those things that everybody
complains about, and it is also something that rarely seems to get
better . . . yet rather give up hoping that things will ever improve, there
is something that can be done; i.e., read EXCEPTIONAL CUSTOMER
more info
Customer Review: This is an excellent book. The information in it is as helpful as when it was first written. Bill Perry is an expert in wildlife. He worked with Ansel Adams, helped to set up the Rock Creek Nature Center in DC which was used as a model for other nature centers around the country, and he helped plan... more info